Dell SE2717H User Manual

Also see for SE2717H: User guide Disassembly

Dell SE2717H User Manual Manual pdf 41 page image

Troubleshooting | 41Common problemsThe following table contains general information about common monitor problemsyou might encounter and the possible solutions:CommonSymptomsPossible SolutionsNo Video/Power LEDoff∞ Ensure that the video cable connecting the monitor and thecomputer is properly connected and secure.∞ Verify that the power outlet is functioning properly using any otherelectrical equipment.∞ Ensure that the power button is pressed.∞ Ensure that the correct input source is selected via the Input Sourcemenu.No Video/Power LEDon∞ Increase brightness and contrast controls using the OSD.∞ Perform monitor self-test feature check.∞ Check for bent or broken pins in the video cable connector.∞ Run the built-in diagnostics.∞ Ensure that the correct input source is selected via the Input Sourcemenu.Poor Focus ∞ Eliminate video extension cables.∞ Reset the monitor to Factory Settings (Factory Reset).∞ Change the video resolution to the correct aspect ratio.Shaky/Jittery Video ∞ Reset the monitor to Factory Settings (Factory Reset).∞ Check environmental factors.∞ Relocate the monitor and test in another room.Missing Pixels ∞ Cycle power On-Off.∞ Pixel that is permanently Off is a natural defect that can occur inLCD technology.∞ For more information on Dell Monitor Quality and Pixel Policy, seeDell Support site at:www.dell.com/support/monitors.Stuck-on Pixels ∞ Cycle power On-Off.∞ Pixel that is permanently off is a natural defect that can occur inLCD technology.∞ For more information on Dell Monitor Quality and Pixel Policy, seeDell Support site at:www.dell.com/support/monitors.Brightness Problems ∞ Reset the monitor to Factory Settings (Factory Reset).∞ Adjust brightness & contrast controls via OSD.Geometric Distortion ∞ Reset the monitor to Factory Settings (Factory Reset).∞ Adjust horizontal & vertical controls via OSD.

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