Dell SP2309WFP User Manual
Also see for SP2309W: Setup guideEnvironmental Data Sheet
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Contents
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4. Carefully inspect the screen for abnormalities.5. Touch the shortcut key 4 key on the front panel again. The color of the screen changes to red.6. Inspect the display for any abnormalities.7. Repeat steps 5 and 6 to inspect the display in green, blue, and white colored screens.The test is complete when the white screen appears. To exit, touch the shortcut key 4 key again.If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.Common ProblemsThe following table contains general information about common monitor problems you might encounter and the possible solutions.Common Symptoms What You See Possible SolutionsNo Video/Power LEDoffNo picture l Ensure that the video cable connecting the monitor and the computer is properly connected and secure.l Verify that the power outlet is functioning properly using any other electrical equipment.l The power on/off control is a capacitive touch sensitive sensor, pressing it may or may not power on themonitor, lightly touch on the power on/off icon to try again.No Video/Power LEDonNo picture or nobrightnessl Increase brightness & contrast controls via OSD.l Perform monitor self-test feature check.l Check for bent or broken pins in the video cable connector.l Run the built-in diagnostics.Poor Focus Picture is fuzzy,blurry, or ghostingl Perform Auto Adjust via OSD.l Adjust the Phase and Pixel Clock controls via OSD.l Eliminate video extension cables.l Reset the monitor to Factory Settings.l Change the video resolution to the correct aspect ratio (16:9).Shaky/Jittery Video Wavy picture or finemovementl Perform Auto Adjust via OSD.l Adjust the Phase and Pixel Clock controls via OSD.l Reset the monitor to Factory Settings.l Check environmental factors.l Relocate the monitor and test in another room.Missing Pixels LCD screen hasspotsl Cycle power on-off.l Pixel that is permanently off is a natural defect that can occur in LCD technology.l Run the built-in diagnosticsStuck-on Pixels LCD screen hasbright spotsl Cycle power on-off.l Pixel that is permanently off is a natural defect that can occur in LCD technology.l Run the built-in diagnosticsBrightness Problems Picture too dim or toobrightl Reset the monitor to Factory Settings.l Auto Adjust via OSD.l Adjust brightness & contrast controls via OSD.Geometric Distortion Screen not centeredcorrectlyl Reset the monitor to Factory Settings.l Auto Adjust via OSD.l Adjust brightness & contrast controls via OSD.NOTE: When using 'DVI-D' or 'HDMI', the positioning adjustments are not available.Horizontal/VerticalLinesScreen has one ormore linesl Reset the monitor to Factory Settings.l Perform Auto Adjust via OSD.l Adjust Phase and Pixel Clock controls via OSD.l Perform monitor self-test feature check and determine if these lines are also in self-test mode.l Check for bent or broken pins in the video cable connector.l Run the built-in diagnosticsNOTE: When using 'DVI-D'or 'HDMI', the Pixel Clock and Phase adjustments are not available.SynchronizationProblemsScreen is scrambledor appears tornl Reset the monitor to Factory Settings.l Perform Auto Adjust via OSD.l Adjust Phase and Pixel Clock controls via OSD. |
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