Dell SonicPoint ACi Getting Started Guide28Verifying SonicPoint operationTo verify that the SonicPoint is provisioned and operational,navigate to the SonicPoint > SonicPoints page in SonicOS. Inthe SonicPointNs table, the Status column displays theSonicPoint ACi status. It should say Operational.To verify Internet connectivity via the SonicPoint ACi1 Connect a client device to the SonicPoint ACi byselecting the appropriate access point name (SSID).2 Ensure that the client device is not connected to anyother network connections (wired LAN, 3G/4G WWAN).3 In a browser, enter “http://software.dell.com” in theaddress bar and press Enter. The Dell website shoulddisplay. If you are unable to browse to a website, referto Troubleshooting tips.Troubleshooting tipsWhen the SonicPoint ACi is correctly connected to aDell SonicWALL network security appliance, the two unitsperform an encrypted exchange, and an entry for theSonicPoint ACi is automatically created in the SonicPointNstable on the SonicPoint > SonicPoints page in SonicOS.If the entry does not appear in the table within 5 minutes ofconnecting the SonicPoint ACi:• Make sure the SonicPoint ACi is connected to aninterface that is configured as part of a wireless zone.Either the default WLAN zone or a custom zone withtype set to “wireless” is required.• Ensure that the SonicPoint ACi is properly connected byEthernet cable to an 802.3at compliant PoE device. APoE-capable switch or PoE injector is required.• If an 802.3at compliant PoE injector is being used,verify that the SonicPoint ACi is connected to the PoEport labeled Data and Power Out.If the SonicPoint ACi has an entry in the table, but rebootsfrequently or seems non-functional:• Verify that your PoE switch/injector is 802.3atcompliant and rated to deliver 25 watts of power toeach PoE port. 802.3af compliant PoE devices do notprovide sufficient power to properly run currentgeneration 802.11 devices. An 802.3at compliantswitch or PoE injector is required to power the DellSonicPoint ACi.• Click Synchronize SonicPoints on the SonicPoint >SonicPoints page to force SonicOS to download a newSonicPoint firmware image from the Dell SonicWALLback-end server.