Dell SonicWALL SuperMassive 9600 Getting Started Manual

Troubleshooting & Testing Your Connections | 17Troubleshooting & Testing YourConnectionsThe following sections can be used to troubleshoot and testyour LAN and WAN connections.Troubleshooting Your LAN ConnectionIf you cannot connect to the Dell SonicWALL SuperMassive9600 or the Setup Wizard does not display, consider thefollowing:• Did you correctly enter the Dell SonicWALL SuperMassive9600 management IP address in your Web browser?• Did you try restarting your management station while it isconnected to the Dell SonicWALL appliance?• Are the Local Area Connection settings on your computer setto use DHCP or set to a static IP address on the192.168.168.x/24 subnet?• Do you have the Ethernet cable connected to your computerand to the X0 (LAN) port on your appliance?• Is the connector clip on your network cable properly seated inthe port of the security appliance?Testing Your Connection1. After you exit the Setup Wizard, the login page reappears.Log back into the Dell SonicWALL management interfaceand verify your IP and WAN connection.2. Open a command prompt window on your computer andenter the command: ping sonicwall.com3. Open another Web browser and navigate to:.If you can view the Dell SonicWALL home page, you haveconfigured your Dell SonicWALL SuperMassive 9600 correctly.If you cannot view the Dell SonicWALL home page, renew yourmanagement station DHCP address.If you still cannot view a Web page, try one of these solutions:• Restart your management station to accept new networksettings from the DHCP server in the Dell SonicWALLappliance.• Restart your Internet router to communicate with the DHCPclient in the Dell SonicWALL appliance.Note: WAN connectivity issues are unrelated to completion ofthe MySonicWALL Registration process.