PrefaceAbout this GuideThis guide describes how to perform service and maintenance on an SC100/SC120 expansion enclosure.Revision HistoryDocument Number: DWWC8Revision Date DescriptionA00 April 2015 Initial releaseA01 July 2015 Updated to include correct version of Expansion Enclosure OverviewAudienceThe information provided in this Owner’s Manual is intended for use by Dell end users.Contacting DellDell provides several online and telephone-based support and service options. Availability varies bycountry and product, and some services may not be available in your area.To contact Dell for sales, technical support, or customer service issues go to www.dell.com/support.• For customized support, enter your system Service Tag on the support page and click Submit.• For general support, browse the product list on the support page and select your product.Related PublicationsThe following documentation is available for the SC100/SC120 expansion enclosure.• Dell Storage Center SC100 and SC120 Expansion Enclosure Getting Started GuideProvides information about an SC100/SC120 expansion enclosure, such as installation instructionsand technical specifications.• Dell Storage Center SCv2000 Series Virtual Media Update InstructionsDescribes how to install Storage Center software on an SCv2000/SCv2020 storage system usingvirtual media. Installing Storage Center software using the Storage Center Virtual Media option isintended for use only by sites that cannot update Storage Center using standard methods.• Dell Storage Center Software Update GuideDescribes how to upgrade Storage Center software from an earlier version to the current version.• Dell Storage Center Command Utility Reference GuideProvides instructions for using the Storage Center Command Utility. The Command Utility provides acommand-line interface (CLI) to enable management of Storage Center functionality on Windows,Linux, Solaris, and AIX platforms.5