Dell Streak 7 User Manual

Also see for STREAK 7: Owner's manual User manual User manual User manual Quick start guide

Contents

136 TroubleshootingStarting Your Device in the Safe ModeIf you find your device does not work as expected because of anapplication you installed, try to start your device in the Safe mode. Inthe Safe mode, all third-party applications are disabled and you canremove any problematic applications to continue using your devicenormally.To enter the Safe mode:1 Ensure that your device is powered off.2 Press and hold the Power and Sleep/Wake button to turn onyour device.Internet problemsUnable to connect to thenetwork.Invalid SIM card. Contact your serviceprovider.You are not within thenetwork’s service area.Check the service area withyour service provider.Poor signal. Move to an open space or ifyou are inside a building,move closer to a window.Your device is in Airplanemode with no wirelessconnectivity.1 Touch the Time area inthe system bar to openthe Status Details.2 Touch anywhere in theStatus Details. Then, theQuick Settings displaybelow the Status Details.3 Drag the switch to OFFto disable the Airplanemode.Media problemsWindows Media Playeron my computer cannotplay the sounds of thevideo captured using thedevice.The device records videosounds in amr format, butWindows Media Player doesnot support amr format.Play the video using a videoplayer that supports amrformat, such as QuickTime.Problem Possible causes Possible solutions