40Finding More Information and ResourcesDescription of problem and troubleshooting•procedures you performed:Contacting DellFor customers in the United States, call800-WWW-DELL (800-999-3355)NOTE: If you do not have an activeInternet connection, you can find contactinformation on your purchase invoice,packing slip, bill, or Dell product catalogDell provides several online and telephone-based support and service options Availabilityvaries by country and product, and someservices may not be available in your areaTo contact Dell for sales, technical support, orcustomer service issues:Visit1� support�dell�comVerify your country or region in the2� ChooseA Country/Region drop-down menu at thebottom of the pageClick3� Contact Us on the left side of the pageSelect the appropriate service or support link4�based on your needChoose the method of contacting Dell that is5�convenient for youFinding More Information and ResourcesIf you need to: See:reinstall your operating system your Operating System discrun a diagnostic program for your computer,reinstall notebook system software, or updatedrivers for your computer, and readme filestheDrivers and Utilities discNOTE: Drivers and documentation updatescan be found on the Dell™ Support websiteat support�dell�comlearn more about your operating system,maintaining peripherals, RAID, Internet,Bluetooth®, networking, and e-mailthe Dell Technology Guide installed on yourhard driveupgrade your computer with new or additionalmemory, or a new hard drivereinstall or replace a worn or defective partthe Service Manual on the Dell Support websiteat support�dell�comNOTE: In some countries, opening andreplacing parts of your computer may voidyour warranty Check your warranty andreturn policies before working inside yourcomputer