44 Quick Reference GuideIEEE 1394 Device ProblemsCAUTION: Before you begin any of the procedures in this section, follow thesafety instructions in theProduct Information Guide.E N S U R E T H A T T H E C A B L E F O R T H E IEEE 1394 D E V I C E I S P R O P E R L Y I N S E R T E D I N T OT H E D E V I C E A N D I N T O T H E C O N N E C T O R O N T H E C O M P U T E RE N S U R E T H A T T H E IEEE 1394 D E V I C E I S E N A B L E D I N S YS T E M S E T U P — See "SystemSetup Options" in your User’s Guide.E N S U R E T H A T T H E IEEE 1394 D E V I C E I S R E C O G N I Z E D B Y W I N D O W S —Windows XP:1 Click Start and click Control Panel.2 Under Pick a Category, click Performance and Maintenance→ System→ SystemProperties→ Hardware→ Device Manager.Windows Vista:1 Click Start → Control Panel→ Hardware and Sound.2 Click Device Manager.If your IEEE 1394 device is listed, Windows recognizes the device.E N S U R E T H A T T H E IEEE 1394 C A R D I S P R O P E R L Y S E A T E DE N S U R E T H A T T H E IEEE 1394 C A B L E I S C O N N E C T E D S E C U R E L Y T O T H E S YS T E MB O A R D C O N N E C T O R A N D T H E C O N N E C T O R O N T H E F R O N T I / O P A N E LI F Y O U H A V E P R O B L E M S W I T H A D E L L IEEE 1394 D E V I C E — Contact Dell (see"Contacting Dell" in your User’s Guide).I F Y O U H A V E P R O B L E M S W I T H A N IEEE 1394 D E V I C E N O T P R O V I D E D B Y D E L L —Contact the IEEE 1394 device manufacturer.Keyboard ProblemsCAUTION: Before you begin any of the procedures in this section, follow thesafety instructions in theProduct Information Guide.C H E C K T H E K E Y B O A R D C A B L E —• Ensure that the keyboard cable is firmly connected to the computer.• Shut down the computer (see "Turning Off Your Computer" in your User’s Guide),reconnect the keyboard cable as shown on the setup diagram for your computer, andthen restart the computer.• Ensure that the cable is not damaged or frayed and check cable connectors for bent orbroken pins. Straighten any bent pins.• Remove any keyboard extension cables and connect the keyboard directly to the computer.