Dell U2211H User Manual
Also see for U2211H: Setup guide
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Contents
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Product Specific ProblemsUniversal Serial Bus (USB) Specific ProblemsDell™ Soundbar ProblemsMissing Color Picture missing color l Perform monitor self-test feature check.l Ensure that the video cable connecting the monitor to the computer is connectedproperly and is secure.l Check for bent or broken pins in the video cable connector.Wrong Color Picture color not good l Change the Color Setting Mode in the Color Settings OSD to Graphics or Videodepending on the application.l Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in ColorSettings OSD if the Color Management is turned off.l Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.l Run the built-in diagnostics.Image retention from a staticimage left on the monitor for along period of timeFaint shadow from the staticimage displayed appears onthe screenl Use the Power Management feature to turn off the monitor at all times when not in use(for more information, see Power Management Modes).l Alternatively, use a dynamically changing screensaver.Specific Symptoms What You Experience Possible SolutionsScreen image is too small Image is centered on screen,but does not fill entire viewingareal Check the Scaling Ratio setting in Image Setting OSDl Reset the monitor to Factory Settings.Cannot adjust the monitor withthe buttons on the front panelOSD does not appear on thescreenl Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor.No Input Signal when usercontrols are pressedNo picture, the LED light isgreen. When you press "+", "-"or "Menu" key, the message"No S-Video input signal", or"No Composite input signal", or"No Component input signal"appearsl Check the signal source. Ensure the Computer is not in the power saving mode bymoving the mouse or pressing any key on the keyboard.l Check to make sure Video Source to S-Video, Composite or Component is powered andplaying video media.l Check whether the signal cable is plugged in properly. Re-plug the signal cable ifnecessary.l Reset the computer or video player.The picture does not fill theentire screen.The picture cannot fill theheight or width of the screenl Due to different video formats (aspect ratio) of DVDs, the monitor may display in fullscreen.l Run the built-in diagnostics.NOTE: When choosing DVI-D mode, the Auto Adjust function will not be available.Specific Symptoms What You Experience Possible SolutionsUSB interface is not working USB peripherals are notworkingl Check that your monitor is turned ON.l Reconnect the upstream cable to your computer.l Reconnect the USB peripherals (downstream connector).l Switch off and then turn on the monitor again.l Reboot the computer.l Some USB devices like external portable HDD require higher electric current; connect thedevice directly to the computer system.High Speed USB 2.0 interface isslow.High Speed USB 2.0peripherals working slowly ornot working at alll Check that your computer is USB 2.0-capable.l Some computers have both USB 2.0 and USB 1.1 ports. Ensure that the correct USB portis used.l Reconnect the upstream cable to your computer.l Reconnect the USB peripherals (downstream connector).l Reboot the computer.Common Symptoms What You Experience Possible SolutionsNo Sound No power to Soundbar - thepower indicator is offl Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check ifthe power indicator (Blue LED) on the front of the Soundbar is illuminated.l Confirm that the power cable from the Soundbar is plugged into the adapter.No Sound Soundbar has power - powerindicator is onl Plug the audio line-in cable into the computer's audio out jack.l Set all Windows volume controls to their maximuml Play some audio content on the computer (i.e. audio CD, or MP3).l Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.l Clean and reseat the audio line-in plug.l Test the Soundbar using another audio source (i.e. portable CD player).Distorted Sound Computer's sound card is usedas the audio sourcel Clear any obstructions between the Soundbar and the user.l Confirm that the audio line-in plug is completely inserted into the jack of the sound card.l Set all Windows volume controls to their midpoints.l Decrease the volume of the audio application.l Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volumesetting.l Clean and reseat the audio line-in plug.l Troubleshoot the computer's sound card.l Test the Soundbar using another audio source (i.e. portable CD player). |
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