32Diagnostic Error MessagesIf the computer has an issue or error, it may display a System Message that will help theuser identify the cause and action needed to resolve the issue. If the message receivedis not listed in the following examples, see the documentation for either the operatingsystem or the program that was running when the message appeared.Diagnostic Error Messages DescriptionAlert! Previous attempts at booting thissystem have failed at checkpoint [nnnn].For help in resolving this problem, pleasenote this checkpoint and contact DellTechnical Support.The computer failed to complete the bootroutine three consecutive times for thesame error.System fan failure Possible fan failureCPU fan failure CPU fan has failedHard-disk drive failure Possible hard disk drive failure duringPOST.Hard-disk drive read failure Possible hard disk drive failure during HDDboot test.Keyboard failure Keyboard failure or loose cable. Ifreseating the cable does not solve theproblem, replace the keyboard.RTC is reset, BIOS Setup default has beenloaded. Strike the F1 key to continue, F2 torun the setup utility.RTC Jumper may be wrongly set.No boot device available No bootable partition on hard disk drive,the hard disk drive cable is loose, or nobootable device exists.• If the hard drive is your boot device,ensure that the cables are connectedand that the drive is installed properlyand partitioned as a boot device.91
