Dell W2300 User Manual

Also see for W2300: Setup information User guide

Contents

disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary or personal information; lost orcorrupted data; or damaged or lost removable media.During the remaining years following the first year of all limited warranties: We will replace any defective part with new or refurbishedparts, if we agree that it needs to be replaced. When you contact us, we will require a valid credit card number at the time yourequest a replacement part, but we will not charge you for the replacement part as long as you return the original part to us within 30days after we ship the replacement part to you. If we do not receive the original part within 30 days, we will charge to your credit cardthe then-current standard price for that part.We will pay to ship the part to you if you use an address in Canada. Otherwise, we will ship the part freight collect. We will alsoinclude a prepaid shipping container with each replacement part for your use in returning the replaced part to us.NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s) in theproduct(s). We are not responsible for lost or corrupted data.What if I purchased a service contract?If your service contract is with Dell, service will be provided to you under the terms of the service contract. Please refer to thatcontract for details on how to obtain service. Dell's service contracts can be found online at www.dell.ca or by calling Customer Careat 1-800-847-4096. If you purchased through us a service contract with one of our third-party service providers, please refer to thatcontract (mailed to you with your packing slip or invoice) for details on how to obtain service.How will you fix my product?We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement partsand systems. Refurbished parts and systems are parts or systems that have been returned to Dell, some of which were never usedby a customer. All parts and systems are inspected and tested for quality. Replacement parts and systems are covered for theremaining period of the limited warranty for the product you bought. Dell owns all parts removed from repaired products.May I transfer the limited warranty?Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer withus. The limited warranty on Dell-branded memory may not be transferred. You may record your transfer by going to Dell’s website:If you are an Individual Home Consumer, go to www.dell.com/us/en/dhs/topics/sbtopic_015_ccare.htmwww.dell.ca/ca/en/gen/topics/segtopic_ccare_nav_013_ccare.htmIf you are a Home Office, Small, Medium, Large, or Global Commercial Customer, go towww.dell.com/us/en/biz/topics/sbtopic_ccare_nav_015_ccare.htmIf you are a Government, Education, or Healthcare Customer, or an Individual Home Consumer who purchased through anEmployee Purchase Program, go to www.dell.com/us/en/pub/topics/sbtopic_015_ccare.htmIf you do not have Internet access, call your customer care representative or call 1-800-624-9897."Total Satisfaction" Return Policy (U.S. Only)We value our relationship with you and want to make sure that you're satisfied with your purchases. That's why we offer a "TotalSatisfaction" return policy for most products that you—the end-user customer—purchase directly from Dell. Under this policy, you mayreturn to Dell products that you purchased directly from Dell for a credit or a refund of the purchase price paid, less shipping andhandling and applicable return fees as follows:New Hardware Products and Accessories — All new hardware, accessories, parts, and unopened software still in its sealedpackage, excluding the products listed below, may be returned within 30 days from the date on the packing slip or invoice. Toreturn applications software or an operating system that has been installed by Dell, you must return the entire computer. Adifferent return policy applies to nondefective products purchased through Dell's Software and Peripherals division by customersof our Small and Medium Business divisions. Those products may be returned within 30 days from the date on the packing slipor invoice, but a fifteen percent (15%) return fee will be deducted from any refund or credit. The "Total Satisfaction" ReturnPolicy and Software and Peripherals division return policy are not available for Dell | EMC storage products, EMC-brandedproducts, Unisys-branded products, PowerVault™ 160T tape libraries, or enterprise software.