Back to Contents PageSolving ProblemsDell™ Dimension™ 8200Accessing Help FilesPower ProblemsAccessing Help FilesPower ProblemsStart-Up Error MessagesVideo and Monitor ProblemsSound and Speaker ProblemsPrinter ProblemsScanner ProblemsModem ProblemsMouse ProblemsKeyboard ProblemsDrive ProblemsNetwork ProblemsMicrosoft® Windows® Error MessagesGeneral Program ProblemsInternet Connection ProblemsE-Mail ProblemsResolving Other Technical ProblemsReinstalling DriversResolving Software and Hardware IncompatibilitiesUsing System RestoreReinstalling Windows XPReinstalling Windows MeReinstalling Windows 2000To access the Tell Me How help fileMicrosoft® Windows® XP1. Click the Start button, and then click Help and Support.2. Click User and system guides, and then click User's guides.3. Click Tell Me How.Windows Millennium Edition (Me) and Windows 2000Click the Start button, point to Programs, point to User's Guides, and then click Tell Me How.To access help in Windows XP1. Click the Start button, and then click Help and Support.2. Type a word or phrase that describes your problem, and then click the arrow icon.3. Click the topic that describes your problem.4. Follow the instructions shown on the screen.To access help in Windows Me1. Click the Start button, and then click Help.2. Type a word or phrase that describes your problem in the Search box, and then click Go.3. Click the topic that describes your problem, and then click Display.4. Follow the instructions shown on the screen.To access help in Windows 20001. Click the Start button, and then click Help.2. Click the Search tab.3. Type a word or phrase that describes your problem, and then click List Topics.4. Click the topic that describes your problem, and then click Display.5. Follow the instructions shown on the screen.HINT: See the Tell Me How help file for information on the standby mode.Check the power light — When the power light is lit or blinking, the computer has power. If the power light is blinking, the computer is instandby mode—press a key on the keyboard or move the mouse. If the power light is off, the computer is either not turned on or is notreceiving electrical power.Test the electrical outlet — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.Check the power cable connection — Be sure that the power cable is firmly inserted into the electrical outlet and the computer powerconnector.Connect the computer directly to an electrical outlet — Bypass power protection devices, power strips, and the extension cable to verifythat the computer turns on.Swap the computer and monitor power cables — Swap the computer and monitor power cables to determine if the power cable isdefective.Check for interference — Electrical appliances on the same circuit or operating near the computer can cause interference. Other causes of