Getting help and contacting DellSelf-help resourcesYou can get information and help on Dell products and services using these self-help resources:Table 24. Self-help resourcesSelf-help resources Resource locationInformation about Dell products and services www.dell.comMy DellTipsContact Support In Windows search, type Contact Support, and press Enter.Online help for operating system www.dell.com/support/windowswww.dell.com/support/linuxTroubleshooting information, user manuals, setup instructions,product specifications, technical help blogs, drivers, softwareupdates, and so on.www.dell.com/supportDell knowledge base articles for a variety of computer concerns. 1 Go to www.dell.com/support.2 Type the subject or keyword in the Search box.3 Click Search to retrieve the related articles.Learn and know the following information about your product:• Product specifications• Operating system• Setting up and using your product• Data backup• Troubleshooting and diagnostics• Factory and system restore• BIOS informationSee Me and My Dell at www.dell.com/support/manuals.To locate the Me and My Dell relevant to your product, identify yourproduct through one of the following:• Select Detect Product.• Locate your product through the drop-down menu under ViewProducts.• Enter the Service Tag number or Product ID in the search bar.Contacting DellTo contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell.NOTE: Availability varies by country/region and product, and some services may not be available in your country/region.NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip,bill, or Dell product catalog.622 Getting help and contacting Dell