74Using Support ToolsHardware TroubleshooterIf a device is either not detected during theoperating system setup or is detected butincorrectly configured, you can use theHardware Troubleshooter to resolve theincompatibility.To start the Hardware Troubleshooter:Click1. Start → Help and Support.Type2. hardware troubleshooter in thesearch field and press to start thesearch.In the search results, select the option that3.best describes the problem and follow theremaining troubleshooting steps.Dell DiagnosticsIf you experience a problem with yourcomputer, perform the checks in “Lockupsand Software Problems” on page 70 and runDell Diagnostics before you contact Dell fortechnical assistance.NOTE: Dell Diagnostics works only onDell computers.NOTE: The Drivers and Utilities disc maynot ship with your computer.Ensure that the device that you want to testis displayed in the system setup program andis active. Press during POST (Power OnSelf Test) to enter the System Setup (BIOS)utility.Start Dell Diagnostics from your hard drive orfrom the Drivers and Utilities disc.
