4. When the boot device list appears, highlight CD/DVD/CD-RW Drive and press .5. Select the CD/DVD/CD-RW Drive option from the CD boot menu.6. Select the Boot from CD-ROM option from the menu that appears.7. Type 1 to start the ResourceCD menu.8. Type 2 to start the Dell Diagnostics.9. Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.10. When the Dell Diagnostics Main Menu appears, select the test you want to run.Dell Diagnostics Main Menu1. After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.2. If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code andproblem description and follow the instructions on the screen.If you cannot resolve the error condition, contact Dell.3. If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.4. When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD, remove the CD.5. When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close theMain Menu screen.Option FunctionExpress Test Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first toincrease the possibility of tracing the problem quickly.ExtendedTestPerforms a thorough check of devices. This test typically takes 1 hour or more and requires you to answer questions periodically.Custom Test Tests a specific device. You can customize the tests you want to run.SymptomTreeLists the most common symptoms encountered and allows you to select a test based on the symptom of the problem you are having.NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.Tab FunctionResults Displays the results of the test and any error conditions encountered.Errors Displays error conditions encountered, error codes, and the problem description.Help Describes the test and may indicate requirements for running the test.Configuration Displays your hardware configuration for the selected device.The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displaysthe information in the device list in the left pane of the screen. The device list may not display the names of all the components installed onyour computer or all devices attached to your computer.Parameters Allows you to customize the test by changing the test settings.Downloaded from LpManual.com Manuals
