Dell powervault md3000i Installation And Troubleshooting Manual

Also see for PowerVault MD3000i: Getting started Tuning guide System installation guide User guide Hardware owner's manual

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Dell powervault md3000i Installation And Troubleshooting Manual Manual pdf 72 page image

72 Troubleshooting ToolsTroubleshooting ToolsThe Modular Disk Storage Manager establishes communication with eachmanaged array and determines the current array status. When a problemoccurs on a storage array, MD Storage Manager provides several ways totroubleshoot the problem:• Recovery Guru - The Recovery Guru diagnoses critical events on thestorage array and recommends step-by-step recovery procedures forproblem resolution. To access the Recovery Guru using MD StorageManager, click Support? Recover from Failure. The Recovery Guru canalso be accessed from the Status area of the Summary page.NOTE: SAS Device Miswire Recovery Guru condition can be generated byconnecting the host port of one controller to the unused expansion port on theother controller in a MD3000i enclosure.• Storage Array Profile - The Storage Array Profile provides an overview ofyour storage array configuration, including firmware versions and thecurrent status of all devices on the storage array. To access the StorageArray Profile, click Support? View storage array profile. The profile canalso be viewed by clicking the Storage array profile link in the HardwareComponents area of the Summary tab.Unable to assign thedrive letter to thesnapshot virtual disk.Unable to access thesnapshot virtual disk.System Error Logdisplays a warning withevent 59 from partmgrstating that thesnapshot virtual disk isa redundant path of acluster disk.The snapshot virtual diskhas been erroneouslymapped to the node thatdoes not own the sourcedisk.Unmap the snapshot virtual diskfrom the node not owning thesource disk, then assign it to thenode that owns the source disk.See Using Advanced (Premium)PowerVault Modular DiskStorage Manager Features formore information.Table A-1. General Cluster Troubleshooting (continued)Problem Probable Cause Corrective Action