16S e c t i o n 5If this happens:You can only receive XM channels0 and 1Cause: Your SKYFi Receiver isnot activated.The audio sounds distortedThe audio level is too lowYou cannot tune in to a channelNo song title or artist name displaysYou should:Contact XM as described in “Getting Started: ActivatingSKYFi” on page 2.Reduce audio output level as described under “MenuCommands and Settings: Line Out Level” on page 11.Increase audio output level as described in “MenuCommands and Settings: Line Out Level” on page 11.1. Make sure the channel has not been skipped (see the“Channel Skip/Add” function covered on page 11).2. Verify that you are authorized to receive that channelas part of your subscription with XM and that youhave not asked XM to block that channel on yourSKYFi unit.Nothing is wrong with your receiver. This is normal onmany talk and news channels where there is no songplaying. Also, this information may not yet be in thedatabase for some music channels.Contacting Customer ServiceFor additional information in solving problems withyour SKYFi Receiver, contact Delphi at 1.877.GO DELPHI(1.877.463.3574) Monday – Friday, 8:00 am – 4:30 pmEastern Standard Time, or visit www.delphi.com.