Denon AVR-X4500H Service Manual

Also see for AVR-X4500H: Owner's manual Owner's manual

3. HDMI/DVI3.1. No picture or sound is output (HDMI to HDMI)Go to next page.(9) Are a picture and sound output when the res-olution of the Blu-ray/DVD player is changed?(8) When using a DENON Blu-ray/DVD player, is the "HDMI" indicator of the fluorescent display lit?Proceed to YES when using a Blu-ray/DVD player produced by other manufactures.(10) Is sound output from the speaker terminal ofthis unit when the power of the TV is turnedoff or the cable connecting the TV to this unitis removed?Set the output resolution of the Blu-ray/DVD player to the resolution supported bythe TV.The Blu-ray/DVD player may not support theHDCP repeater function.Refer to the manufacturer of the Blu-ray/DVDplayer.Check the TV.(12) Does the TV support HDCP?(14) Is the TV input setting set to HDMI?(13) Does the TV support 1080P/4K?Use a TV that supports HDCP. Computer monitorscannot be used.Check the instruction manual of the TV and checkthe input setting.If the TV does not support 1080P/4K, a picturecannot be output even if the Blu-ray/DVD player isset to 1080P/4K.(11) Are a picture and sound output when a differ-ent Blu-ray/DVD player is used? The Blu-ray/DVD player is faulty.NONOYESYESYESYESNONOYESYESYESNONONONo picture or sound is output.Check the Blu-ray/DVD player.Check the connection of the HDMI/DVI cable.(1) Is the HDMI/DVI cable correctly inserted?(3) Is a certified HDMI cable (with the HDMI mark)being used?(4) Is the HDMI/DVI cable shorter than 5m?(5) When the input signal is Deep Color or 4K, areyou using a "High speed HDMI cable withEthernet" or "High speed cable" that bears theHDMI logo?(6) Are a picture and sound output when a differ-ent HDMI/DVI cable is used?(2) Is an HDMI/DVI selector, repeater or imagequality improvement device being used?(7) Are the HDMI output settings of the Blu-ray/DVD player correct?Check the connection of the HDMI/DVI cable.Use a certified HDMI cable (with the HDMI mark).Replace the HDMI/DVI cable with the one shorterthan 5m (2m is recommended) and check again.Use an "High speed HDMI cable with Ethernet"or "High speed cable" that comes with the HDMIlogo.The HDMI/DVI cable is faulty.Remove all of these and connect only the HDMI/DVI cable.Check the instruction manual of the Blu-ray/DVDplayer and set the HDMI output correctly.NONONONONOYESYESYESYESYESYESYESNONOBefore ServicingThis Unit Electrical Mechanical Repair Information Updating92