Cannot hear Bluetooth musicSolution Refer to Page0 Your Bluetooth mobile device is not paired with HEOS speaker. Re-pair the HEOS speaker to the mobile device. －0 The HEOS speaker is Wi-Fi mode or Aux-in mode etc. Pair and connect Bluetooth device to HEOS speaker. －0 The Bluetooth mobile device is connected to another audio device. Make sure your Bluetooth device is connected to HEOSspeaker.－0 The volume on Bluetooth mobile device is too low. Check the volume on the Bluetooth mobile device. Check the volume on theHEOS speaker.－0 HEOS 1 is off. Connect HEOS 1 to AC power or turn on the HEOS 1 battery by pressing battery power button for 2 seconds.Check the AC power outlet is working.0 HEOS 1 battery is fully depleted. Check the battery gauge. Recharge the battery. 67Cannot attach battery (HEOS 1 only)Solution Refer to Page0 Make sure bottom cover not is installed on HEOS 1 speaker. 490 Make sure no foreign object stuck in speaker/battery connection mechanism. －0 Be sure to line up red dots before attempting clockwise rotation to lock. 49Contents Setup Use Troubleshooting Status LED Appendix54
