108795-01K20For more information, visit www.desatech.comFor more information, visit www.desatech.comTECHNICAL SERVICEYou may have further questions about installation, operation, ortroubleshooting. If so, contact DESA’s Technical Service Depart-ment at 1-866-672-6040. When calling please have your model andserial numbers of your heater ready.You can also visit DESA’s Technical Services web site atwww.desatech.com.SERVICE HINTSWhen Gas Pressure Is Too Low• pilot will not stay lit• burner will have delayed ignition• fireplace will not produce specified heat• propane/LP gas supply may be low if using propane/LP gasIf using propane/LP gas, you may feel your gas pressure is too low.If so, contact your local propane/LP gas supplier.WIRING DIAGRAMREPLACEMENT PARTSNote: Use only original replacement parts. This will protect yourwarranty coverage for parts replaced under warranty.PARTS UNDER WARRANTYContact authorized dealers of this product. If they can’t supplyoriginal replacement part(s) call DESA’s Technical Service Depart-ment at 1-866-672-6040 for referral information.When calling DESA, have ready• your name• your address• model and serial numbers of your fireplace• how fireplace was malfunctioning• type of gas used (propane/LP or natural gas)• purchase dateUsually, we will ask you to return the part to the factory.PARTS NOT UNDER WARRANTYContact authorized dealers of this product. If they can’t supplyoriginal replacement part(s) call DESA at 1-866-672-6040 forreferral information.When calling DESA, have ready• model number of your fireplace• the replacement part numberCLEANING ANDMAINTENANCEWARNING: The logs can be hot. Handle onlywhen cool.WARNING: Turn off gas and electrical powerbefore servicing appliance.WARNING: Installation and repair should be doneby a qualified service person. The appliance should beinspected before each use and at least annually by aqualified service person. More frequent cleaning maybe required due to excessive lint from carpeting, bed-ding material, pet hair, etc. It is imperative that thecontrol compartments, burners, and circulating air sys-tem be kept clean.PILOT AND BURNER• Remove logs and ember material before cleaning burner andreplace when cleaning is complete.• Burner and controls should be cleaned with compressed air toremove dust, dirt, or lint.• Use a vacuum cleaner or small, soft bristled brush to removeexcess dust, dirt, or lint.LOGS• If you remove logs for cleaning, refer to log placement informa-tion on pages 14 and 15 to properly replace logs.• Use a vacuum cleaner to remove any carbon buildup on logs.• Replace log(s) if broken. See Replacement Parts.• Replace ember material periodically as needed. See Replace-ment Parts.CLEANING AND MAINTENANCESERVICE HINTSTECHNICAL SERVICEWIRING DIAGRAMREPLACEMENT PARTSDO NOTCONNECTREDREPLACE FACTORY WIRING WITH 105¡CEQUIVALENT OR HIGHER RATINGTHERMOSTAT WIRE 18 GA. RED/WHITEEXTERNAL WIRING USE ONLY CLASS 2N.C.SW(VENT SAFETYSHUTOFF SWITCH)WHITETH/TPTPTHWALL SWITCH(SUPPLIED)MANUALDAMPERSWITCHN.O. SWTO 120VTHERMOPILEPILOTBURNERIGNITORLINEPILOT GASOFFPILOTONPILOT SAFETY WIREMAIN GASINCOMINGSUPPLYWARNING: Failure to keep the primary airopening(s) of the burner(s) clean may result in soot-ing and property damage.