107068-01EFor more information, visit www.desatech.comFor more information, visit www.desatech.com204. Check the injector holder located at the end of the burner tubeagain. Remove any large particles of dust, dirt, lint, or pet hairwith a soft cloth or vacuum cleaner nozzle.5. Blow air into the primary air holes on the injector holder.6. In case any large clumps of dust have now been pushed intothe burner repeat steps 3 and 4.Clean the pilot assembly also. A yellow tip on the pilot flameindicates dust and dirt in the pilot assembly. There is a small pilotair inlet hole about two inches from where the pilot flame comes outof the pilot assembly (see Figure 32). With the unit off, lightly blowair through the air inlet hole. You may blow through a drinking strawif compressed air is not available.CLEANING AND MAINTENANCETECHNICAL SERVICESERVICE HINTSREPLACEMENT PARTSCLEANING ANDMAINTENANCEContinuedFigure 32 - Pilot Inlet Air HoleBurner TubePilot AssemblyPilot AirInlet HolePorts/SlotsLOGS• If you remove logs for cleaning, refer to Installing Logs, page13 through 15, to properly replace logs.• Replace log(s) if broken or chipped (dime-sized or larger).BURNER PRIMARY AIR HOLESAir is drawn into the burner through the 8 holes in the brass fittingat the entrance to the burner. These holes may become blocked withdust or lint. Periodically inspect these holes for any blockage andclean as necessary. Blocked air holes will create soot.MAIN BURNERPeriodically inspect all burner flame holes with the heater running. Allslotted burner flame holes should be open with yellow flame present.All round burner flame holes should be open with a small blue flamepresent. Some burner flame holes may become blocked by debris orrust, with no flame present. If so, turn off heater and let cool. Removeblockage, blocked burner flame holes will create soot.TECHNICAL SERVICEYou may have further questions about installation, operation, ortroubleshooting. If so, contact DESA International’s TechnicalService Department at 1-866-672-6040. When calling please haveyour model and serial numbers of your heater ready.You can also visit DESA International’s technical service web siteat www.desatech.com.SERVICE HINTSWhen Gas Pressure Is Too Low• pilot will not stay lit• burners will have delayed ignition• heater will not produce specified heat• propane/LP gas supply may be lowYou may feel your gas pressure is too low. If so, contact your localnatural or propane/LP gas supplier.REPLACEMENT PARTSNote: Use only original replacement parts. This will protect yourwarranty coverage for parts replaced under warranty.PARTS UNDER WARRANTYContact authorized dealers of this product. If they can’t supplyoriginal replacement part(s), call DESA International’s TechnicalService Department at 1-866-672-6040.When calling DESA International, have ready• your name• your address• model and serial numbers of your heater• how heater was malfunctioning• type of gas used (propane/LP or natural gas)• purchase dateUsually, we will ask you to return the part to the factory.PARTS NOT UNDER WARRANTYContact authorized dealers of this product. If they can’t supply originalreplacement part(s), call DESA International at 1-866-672-6040 forreferral information.When calling DESA International, have ready• model number of your heater• the replacement part number