www.desatech.com 119346-01B18TROUbLESHOOTINGWARNING: Turn off and unplug heater and let cool before servicing.Only a qualified service person should service and repair heater.CAUTION: Never use a wire, needle or similar object to cleanODS/pilot. This can damage ODS/pilot unit.Note: All troubleshooting items are listed in order of operation.POSSIBLE CAUSE1. Ignitor electrode positionedwrong2. Ignitor electrode broken3. Ignitor electrode not con-nected to ignitor cable4. Ignitor cable pinched orwet5. Broken ignitor cable6. Bad ignitor7. Piezo ignitor nut is loose1. Gas supply turned off or equip-ment shutoff valve closed2. Control knob is not in pilotposition3. Control knob not fullypressed in while pressingignitor button4. Air in gas lines when in-stalled5. Depleted gas supply (pro-pane/LP gas)6. ODS/pilot is clogged7. Gas regulator setting is notcorrect1. Not enough combustion/ventilation airREMEDY1. Replace pilot assembly2. Replace pilot assembly3. Reconnect ignitor cable4. Free ignitor cable if pinchedby any metal or tubing.Keep ignitor cable dry5. Replace ignitor cable6. Replace ignitor7. Tighten nut holding piezoignitor. Nut is located insideheater cabinet at top1. Turn on gas supply or openequipment shutoff valve2. Turn control knob to pilotposition3. Turn to PILOT/IGN position.Fully press in control knobwhile pressing ignitor button4. Continue holding downcontrol knob. Repeat ignit-ing operation until air isremoved5. Contact local propane/LPgas company6. C l e a n O D S / p i l o t ( s e eCleaning and Maintenance,page 16) or replace ODS/pilot assembly7. Replace gas regulator1. Refer to Air for Combustionand Ventilation require-ments (page 5)OBSERvED PROBLEMWhen ignitor button ispressed in, there is no sparkat ODS/pilotWhen ignitor button ispressed in, there is a sparkat ODS/Pilot but no ignitionMoisture/condensation no-ticed on windows