www.desatech.com119508-01B 23TROUbLEShOOTINGWARNING: Turn off and unplug fireplace and let cool beforeservicing. Only a qualified service person should service and repairfireplace.CAUTION: Never use a wire, needle or similar object to cleanODS/pilot. This can damage ODS/pilot unit.Note: All troubleshooting items are listed in order of operation.POSSIbLE CAUSE1. Ignitor cable pinched orwet2. Ignitor electrode not con-nected to ignitor cable3. Broken ignitor cable4. Bad piezo ignitor5. Ignitor electrode broken6. Ignitor electrode positionedwrong1. Gas supply turned off orequipment shutoff valveclosed2. Control knob not in PILOTposition3. Control knob not pressed inwhile in PILOT position4. Air in gas lines when in-stalled5. Depleted gas supply (pro-pane/LP only)6. ODS/pilot is clogged7. Gas regulator setting is notcorrectREMEDY1. Free ignitor cable if pinchedby any metal or tubing.Keep ignitor cable dry2. Reconnect ignitor cable3. Replace ignitor cable4. Replace piezo ignitor5. Replace pilot assembly6. Replace pilot assembly1. Turn on gas supply or openequipment shutoff valve2. Turn control knob to PILOTposition3. Press in control knob whilein PILOT position4. Continue holding downcontrol knob. Repeat ignit-ing operation until air isremoved5. Contact local propane/LPgas company6. C l e a n O D S / p i l o t ( s e eCleaning and Maintenance,page 22) or replace ODS/pilot assembly7. Replace gas regulatorObSERVED PRObLEMWhen ignitor button is pressed,there is no spark at ODS/pilotWhen ignitor button is pressed,there is spark at ODS/pilot butno ignition