111347-01BFor more information, visit www.desatech.comFor more information, visit www.desatech.com28ACCESSORIESSERVICE HINTSTECHNICAL SERVICEREPLACEMENT PARTSACCESSORIESEQUIPMENT SHUTOFF VALVE - GA5010For all models. Equipment shutoff valve with 1/8" NPT tap. Fits1/2" NPT pipe.FIREPLACE HOODBlack - GA6050Brass - GA6052Antique Brass - GA6053For all models. Helps deflect heat away from mantel or wall abovefireplace. Fits openings 28" to 48" wide.DAMPER CLAMP - GA6080(Not Shown)For all models. Permanently opens chimney flue damper for ventedoperation.LAVA ROCK - GA6060(Not Shown)For all models. Order when additional rock is desired. (1.8 lb. bag)CLEANING KIT - GCK(Not Shown)For all models. Your vent-free gas appliance requires regularcleaning and maintenance to prevent performance problems. Thiskit gives you the tools and instructions to make it easy to clean allcritical areas of your appliance.INFORMATION VIDEO - 108917-01For all models. A care and maintenance video is available bycalling 1-866-672-6040. You may also email your request toproductsupport@desaint.com.NOTICE: All accessories may not be available for allfireplace models.Purchase these heater accessories from your local dealer. If theycan not supply these accessories, call DESA Heating Products at1-866-672-6040 for referral information. You can also write to theaddress listed on the back page of this manual.SERVICE HINTSWhen Gas Pressure Is Too Low• pilot will not stay lit• burners will have delayed ignition• heater will not produce specified heat• for propane/LP units, propane/LP gas supply may be lowYou may feel your gas pressure is too low. If so, contact your localpropane/LP or natural gas supplier.TECHNICAL SERVICEYou may have further questions about installation, operation, ortroubleshooting. If so, contact DESA Heating Products’ TechnicalService Department at 1-866-672-6040. When calling please haveyour model and serial numbers of your heater ready.You can also visit DESA Heating Products’ technical services website at www.desatech.com.REPLACEMENT PARTSNote: Use only original replacement parts. This will protect yourwarranty coverage for parts replaced under warranty.PARTS UNDER WARRANTYContact authorized dealers of this product. If they can’t supplyoriginal replacement part(s), call DESA Heating Products’ Techni-cal Service Department at 1-866-672-6040.When calling DESA Heating Products, have ready• your name• your address• model and serial numbers of your heater• how heater was malfunctioning• type of gas used (propane/LP or natural gas)• purchase dateUsually, we will ask you to return the part to the factory.PARTS NOT UNDER WARRANTYContact authorized dealers of this product. If they can’t supply originalreplacement part(s), call DESA Heating Products at 1-866-672-6040for referral information.When calling DESA Heating Products, have ready• model number of your heater• the replacement part number