Desa V36N SERIES Owner's Operation And Installation Manual

www.desatech.com108861-01F 9TROUbLESHOOTINGContinuedWARNING: If you smell gas• Shut off gas supply.• Do not try to light any appliance.• Do not touch any electrical switch; do not use any phone in your building.• Immediately call your gas supplier from a neighbor’s phone. Follow the gassupplier’s instructions.• If you cannot reach your gas supplier, call the fire department.POSSIBLE CAUSE1. Gas leak. See Warning statementabove1. High or gusting winds2. Low line pressure3. Pilot is partially clogged4. Inner vent pipe leaking exhaust gassesinto system5. Glass too loose and air tight gasket leaksin corners after usage6. Bad thermopile or thermocouple7. Improper vent cap installation1. Gas leak. See Warning statementabove2. Control valve defective1. Gas leak. See Warning statementabove1. Improper log placement2. Air holes at burner inlet blocked3. Burner flame holes blockedObSERVED PRObLEMFireplace produces unwanted odorsFireplace shuts off in useGas odor even when control knob is in OFFpositionGas odor during combustionDark residue on logs or inside of fireplaceREMEDY1. Locate and correct all leaks (see Check-ing Gas Connections, page 18)1. Fireplace has been tested for up to 40mph winds. However, extreme condi-tions may occur. See Lighting Instruc-tions on page 232. Contact local propane/LP or natural gascompany3. Clean pilot (see Cleaning and Mainte-nance, page 26)4. Locate and correct all leaks (see Check-ing Gas Connections, page 18)5. Tighten glass6. Replace faulty component7. Check for proper installation and free-dom from debris or blockage1. Locate and correct all leaks (see Check-ing Gas Connections, page 18)2. Replace control valve1. Locate and correct all leaks (see Check-ing Gas Connections, page 18)1. Properly locate logs (see InstallingLogs, Lava Rock, and Glowing Embers,page 21)2. Clean out air holes at burner inlets. Pe-riodically repeat as needed3. Remove blockage