www.desatech.com 112882-01D24TROUBLESHOOTINGWARNING: Turn off heater and let cool before servicing. Only aqualified service person should service and repair heater.CAUTION: Never use a wire, needle or similar object to cleanODS/pilot. This can damage ODS/pilot unit.Note: All troubleshooting items are listed in order of operation.POSSIBLE CAUSE1. Ignitor electrode not con-nected to ignitor cable2. Ignitor cable pinched or wet3. Broken ignitor cable4. Bad battery5. Ignitor electrode broken6. Battery not installed, batterypower low or battery notinstalled correctly (electronicignition models only)7. Ignitor electrode positionedwrong1. Gas supply turned off or equip-ment shutoff valve closed2. Control knob not in PILOTposition3. Control knob not pressed inwhile in PILOT position4. Air in gas lines when in-stalled5. Depleted gas supply (pro-pane/LP only)6. ODS/pilot is clogged7. Gas regulator setting is notcorrectOBSERVED PROBLEMWhen ignitor button is pressed,there is no spark at ODS/pilotWhen ignitor button is pressed,there is spark at ODS/pilot butno ignitionREMEDY1. Reconnect ignitor cable2. Free ignitor cable if pinchedby any metal or tubing. Keepignitor cable dry3. Replace ignitor cable4. Replace battery5. Replace pilot assembly6. Install new alkaline battery inelectronic ignitor. Verify bat-tery is installed correctly7. Replace pilot assembly1. Turn on gas supply or openequipment shutoff valve2. Turn control knob to PILOTposition3. Press in control knob while inPILOT position4. Continue holding down con-trol knob. Repeat igniting op-eration until air is removed5. Contact local propane/LP gascompany6. Clean ODS/pilot (see Cleaningand Maintenance, page 23) orreplace ODS/pilot assembly7. Replace gas control