www.desatech.com107886-01J 21TROUBLESHOOTINGContinuedPOSSIBLE CAUSE1. Gas leak. See Warningstatement on page 212. Control valve defective1. Foreign matter between con-trol valve and burner2. Gas leak. See Warningstatement on page 211. Not enough combustion/ven-tilation airOBSERVED PROBLEMGas odor even when control knobis in OFF positionGas odor during combustionMoisture/condensation noticedon windowsREMEDY1. Locate and correct all leaks(see Checking Gas Connec-tions, page 12)2. Replace control valve1. Take apart gas tubing andremove foreign matter2. Locate and correct all leaks(see Checking Gas Connec-tions, page 12)1. Refer to Air for Combustionand Ventilation requirements(page 5)REPLACEMENT PARTSNote: Use only original replacement parts. Thiswill protect your warranty coverage for partsreplaced under warranty.PARTS UNDER WARRANTYContact authorized dealers of this product. Ifthey canʼt supply original replacement part(s),call DESA Heating Productsʼ Technical ServiceDepartment at 1-866-672-6040.When calling DESA Heating Products, haveready• your name• your address• model and serial numbers of your heater• how heater was malfunctioning• type of gas used (propane/LP or natural gas)• purchase dateUsually, we will ask you to return the part to thefactory.PARTS NOT UNDER WARRANTYContact authorized dealers of this product. If theycanʼt supply original replacement part(s), callDESA Heating Products at 1-866-672-6040 forreferral information.When calling DESA Heating Products, haveready• model number of your heater• the replacement part numberACCESSORIESPurchase these heater accessories from your localdealer. If they can not supply these accessories,call DESA Heating Products at 1-866-672-6040for referral information. You can also write to theaddress listed on the back page of this manual.EQUIPMENT SHUTOFF VALVEGA5010For all models. Equipment shutoff valve with1/8" NPT tap.FAN KITS - GA3250TFor all models. Provides better heat distribution.Makes heater more efficient. Complete installationand operating instructions included.Thermostatically-controlled, blower turns itself onand off as required.ELECTRONIC IGNITOR KIT - GA435Not ShownFor all piezo ignitor models. Provides easierlighting of the pilot.