www.desatech.com114370-01D 13ACCESSORIESPurchase these appliances from your local dealer.If they can not supply these accessories, call DESAat 1-866-672-6040 for referral information. Youcan also write to the address listed on the backpage of this manual.SERVICE HINTSWhen Gas Pressure is Too Low• pilot will not stay lit• burners will have delayed ignition• heater will not produce specified heatYou may feel your gas pressure is too low. If so,contact your local natural gas supplier.TECHNICAL SERVICEYou may have further questions about installation,operation or troubleshooting. If so, contact DESA’sTechnical Service Department at 1-866-672-6040.When calling please have your model and serialnumbers of your heater ready.You can also visit DESA’s technical services website at www.desatech.com.REPLACEMENT PARTSNote: Use only original replacement parts. Thiswill protect your warranty coverage for partsreplaced under warranty.PARTS UNDER WARRANTYContact authorized dealers of this product. If theycan’t supply original replacement part(s), call DESA’sTechnical Service Department at 1-866-672-6040.When calling DESA, have ready• your name and address• model and serial numbers of your log set• how log set was malfunctioning• type of gas used (propane/LP or natural gas)• purchase dateUsually, we will ask you to return the part to thefactory.PARTS NOT UNDER WARRANTYContact authorized dealers of this product. If theycan’t supply original replacement part(s), callDESA at 1-866-672-6040 for referral information.When calling DESA, have ready• model number of your log set• the replacement part numberEqUIPMENT SHUTOFF VALVEGA5010Equipment shutoff valve with 1/8" NPT tap. Fits1/2" pipe.LAVA ROCK - GA6060(Not Shown)Order when additional rock is desired (1.8 lb. bag).