35Contacting Customer SupportIf you experience any problems or have any questions regardingyour Duracell® Powerpack 600, free technical support is available.Prior to calling, please review the technical support tips below.Call from a phone where you have access to your mobile deviceBe prepared to provide the following information:- Name, address and telephone number- Name of the DURACELL ® product- Make and model of your device- Symptoms of the problem(s) and what led to themTechnical Support is available by telephoneU.S. and Canada (800) 842-2127Outside of the US/Canada: (805) 437-7765Written inquires should be directed to:Battery-Biz Inc.DURACELL Product Inquiry1380 Flynn Road,Camarillo, CA 93012, USA