4 TroubleshootingDX-400WPS/DX-520WPSTroubleshootingIf your new power supply is not working correctly, try the following:• Make sure that the computer power cord is firmly plugged intothe power cord connector on your computer.• If you are using a surge protector, make sure that it is plugged inand turned on.• Make sure that the wall outlet is supplying power. For example,plug a lamp into the outlet and turn it on.• If you have the DX-400WPS, make sure that the red voltageswitch (located on the back of the power supply) is set to thecorrect voltage setting. The setting for the United States is 115 V.The setting for Europe and other countries is 230 V.• Make sure that the system board power supply cable is securelyconnected to the system board connector (24 pin or 20 pin).• Make sure that all power supply cables to peripheral devices,such as hard drives, optical drives, and fans, are securelyconnected. Any loose power cable connections may cause thepower supply to operate incorrectly.• The power supply may be overloaded. Unplug any unnecessarycomponents, such as extra drives, then try again.• If the power supply is very hot, check the case fans and the powersupply fan. Replace any faulty case fans, then try again.• If you have the DX-400WPS, make sure the power switch (I/O) onthe back of the power supply is set to ON (I).Specifications400 Watt Power Supply520 Watt Power SupplyLegal noticesFCC warningThis equipment may generate or use radio frequency energy. Changesor modifications to this equipment may cause harmful interferenceunless the modifications are expressly approved in the instructionmanual.The user could lose the authority to operate this equipment ifan unauthorized change or modification is made.Caution: Any change or modification to the equipment not expresslyapproved by the manufacturer or its authorized parties could void yourauthority to operate the equipment.UL statementAny information or documentation provided to you involving UL Markservices is provided on behalf of Underwriters Laboratories, Inc.Products that bear the UL Mark are identical to those that wereevaluated by UL and found to be technically compliant with the UL’sapplicable requirements.For further information regarding the use of UL marks, please visit theUL Website at www.ul.com.Output Voltage +12V1DC +12V2DC +5VDC +3.3VDC -12VDC +5VsbMax Load 8.0 A 14.0 A 20.0 A 20.0 A 0.3 A 2.5 AMin Load 1.0 A 1.0 A 0.3 A 0.5 A 0.0 A 0.1 AMax Watt 300 WPeak Power 400 WRegulation ±5% ±5% ±5% ±5% ±10% ±5%Ripple 120 mV 120 mV 50 mV 50 mV 120 mV 50 mVNoise 120 mV 120 mV 50 mV 50 mV 120 mV 50 mVPower GoodSignal 100-500 mSPower FailSignal 1 mS Min.Hold-up Time 16 mS Min.Dimensions 5.5 × 3.4 × 5.9 inches (W × H × L)140 × 86 × 150 mm (W × H × L)Output Voltage +12V1DC +12V2DC +5VDC +3.3VDC -12VDC +5VsbMax Load 18.0 A 16.0 A 18.0 A 20.0 A 0.3 A 2.0 AMin Load 1.0 A 1.0 A 0.5 A 0.3 A 0.0 A 0.005 AMax Watt 420 WPeak Power 520 WRegulation ±5% ±5% ±5% ±5% ±10% ±5%Ripple 120 mV 120 mV 50 mV 50 mV 120 mV 50 mVNoise 200 mV 200 mV 100 mV 100 mV 200 mV 100 mVPower GoodSignal 100-500 mSPower FailSignal 1 mS Min.Hold-up Time 16 mS Min.Dimensions 5.5 × 3.4 × 5.9 inches (W × H × L)140 × 86 × 150 mm (W × H × L)