Dynex DX-ESATAP User Manual

Also see for DX-ESATAP: User guide Quick setup guide

Contents

Dynex DX-ESATAP User Manual Manual pdf 15 page image

Troubleshooting 15TroubleshootingSymptom Possible SolutionThe WindowsDeviceManager doesnot show thePCI Expressadapter• Make sure that the PCI Express adapter is correctly installedin the PCIe slot.• Repeat the driver installation procedure, then make sure thatthe device exists. Right-click the My Computer icon on yourdesktop, click Properties, then click the Device Manager.If the Silicon Image Sil 3132 SATALink Controller isshown, the PCI Express adapter is working correctly.• Remove the PCI Express adapter and try a different PCIe slotin case there is a device conflict.• Make sure that your computer's operating system is updatedto the latest version.An eSATAperipheral isnot detected bythe computerRight-click the My Computer icon on your desktop, clickProperties, then click the Device Manager. If the SATAperipheral is listed in the Device Manager, it should be workingcorrectly.If it is shown as an unknown device, the cause may be adefective eSATA peripheral or its software drivers. Do thefollowing:• Check the eSATA connection and try a different eSATA cable.• Check your SATA device's power source, and make sure that itprovides enough power for your SATA device to run stably.Refer to the SATA peripheral’s user guide for the powersupply specifications.• Uninstall your SATA device, then reinstall the SATA devicedriver.• Make sure that the SATA device is using a current driver. Youcan download current driver software from themanufacturer's Web site.