Dyson DC 59 Operating Manual

Contents

12DYSON CUSTOMER CARETHANK YOU FOR CHOOSINg TO BUY A DYSON MACHINEIf you have a question about your Dyson machine, call the DysonHelpline with your serial number and details of where and when youbought the machine.Most questions can be solved over the phone by one of our DysonHelpline staff.If your Dyson machine needs service, call the Dyson Helpline so wecan discuss the available options. If your Dyson machine is underwarranty, and it is a covered repair, it will be repaired at no cost.Your serial number can be found on your rating plate which is on themain body of the machine behind the clear bin.PLEASE REGISTER AS A DYSON MACHINE OWNERTo help us ensure you receive prompt and efficient service, pleaseregister as a Dyson machine owner. There are three ways to do this:• Online at www.dyson.com• Telephone the Dyson Helpline, at 1-855-533-1098.• Complete the enclosed Warranty Form and mail it to us.This will confirm ownership of your Dyson machine in the event of aninsurance loss, and enable us to contact you if necessary.2 YEAR LIMITED WARRANTYTERMS AND CONDITIONS OF THE DYSON 2 YEARLIMITED WARRANTYWHAT IS COVEREDYour Dyson machine is warranted against original defects in materialsand workmanship for a period of 2 years from the date of purchase,when used for normal domestic purposes in accordance with theDyson Operating Manual. Please retain your proof of purchase. Ifyou do not have your proof of purchase, your warranty will start 90days after the date of manufacture, according to Dyson’s records.This warranty provides, at no extra cost to you, all labor and partsnecessary to ensure your machine is in proper operating conditionduring the warranty period. The replacement of any part of yourmachine under warranty will not extend the period of warranty.Any parts which are returned to Dyson will become the propertyof Dyson. Please call the Dyson Helpline at 1-855-533-1098 formore information.This limited warranty is subject to the following terms:WHAT IS NOT COVEREDDyson shall not be liable for costs, damages or repairs incurred as aresult of, due to, or from:• Purchases of machines from unauthorized dealers.• Careless operation or handling, misuse, abuse and/or lackof maintenance or use not in accordance with the DysonOperating Manual.• Use of the machine other than for normal domestic purposes withinthe United States, e.g. for commercial or rental purposes.• Use of parts not in accordance with the Dyson Operating Manual.• Use of parts and accessories other than those produced orrecommended by Dyson.• External sources such as weather, electrical outages or power surges.• Repairs or alterations carried out by unauthorized parties or agents.• Clearing blockages from your machine or washing of the filter.• Normal wear and tear, including normal wearing parts, such as clearbin, filter, brush bar, and power cord (or where external damageor abuse is diagnosed), carpet or floor damage due to use not inaccordance with the Dyson Operating Manual or failure to turn thebrush bar off when necessary.• Reduction in battery discharge time due to battery age or use (whereapplicable).• Damage as a result of use not in accordance with the rating plate.• Use of this machine on rubble, ash, plaster, drywall, liquids, orwet surfaces.• Additionally, this limited warranty does not apply to any machine thathas had the serial number altered or removed.WARRANTY LIMITATIONS AND EXCLUSIONS• Any implied warranties relating to your machine including but notlimited to warranty of merchantability or warranty of fitness for aparticular purpose, are limited to the duration of this warranty. Thislimitation is not allowed by some States and so this limitation may notapply to you.• Your remedy for breach of this warranty is limited to the warrantyservice described above. Dyson will not be liable for anyconsequential damages or incidental damages you may incurin connection with your purchase and use of your machine. Thislimitation is not allowed by some States and so this limitation may notapply to you.• This limited warranty gives you specific legal rights. You may alsohave other rights which vary by State.• This limited warranty is not transferable.WARRANTY SERVICE• Please fill out and return the Warranty Form, or register online atwww.dyson.com• Before service can take place, the terms of the warranty require thatyou contact the Dyson Helpline with your model name/number, serialnumber, date and place of purchase.• Please keep your purchase receipt in a safe place to ensure you havethis information.• All work will be coordinated by Dyson or its authorized agents.• Any replaced defective parts will become the property of Dyson.• Service under this warranty will not extend the period of this warranty.• If your machine is not functioning properly, please call the DysonHelpline at 1-855-533-1098. Most issues can be rectified over thetelephone by our trained Customer Care staff.IMPORTANT DATA PROTECTION INFORMATION• Your details will be held by Dyson or others on behalf of Dyson so thatwe can assist you more quickly in our Customer Service department.• From time to time, Dyson may send you special offers and news ofour latest innovations. Check the box on the Warranty Form within theDyson Operating Manual if you do not wish to receive marketing orpromotional information from Dyson.• For more information about our data collection practices, please referto the Dyson privacy policy at www.dyson.com/privacyDISPOSAL INFORMATION• Dyson products are made from high grade recyclable materials.Recycle where possible.• The battery should be removed from the product before disposal.• Dispose of or recycle the battery in accordance with local ordinancesor regulations.CONFORMITY INFORMATIONThis equipment has been tested and found to comply with the limitsfor a Class B digital device, pursuant to part 15 of the FCC Rules.These limits are designed to provide reasonable protection againstharmful interference in a residential installation. This equipmentgenerates, uses and can radiate radio frequency energy and, if notinstalled and used in accordance with the instructions, may causeharmful interference to radio communications. However, there is noguarantee that interference will not occur in a particular installation. Ifthis equipment does cause harmful interference to radio or televisionreception, which can be determined by turning the equipment off andon, the user is encouraged to try to correct the interference by one ormore of the following measures:– Reorient or relocate the receiving antenna.– Increase the separation between the equipment and receiver.– Connect the equipment into an outlet on a circuit different from thatto which the receiver is connected.– Consult the dealer or an experienced radio/TV technician for help.Changes or modifications not expressly approved by the partyresponsible for compliance could void the user’s authority to operatethe equipment.