Dyson DC33 MULTI FLOOR Operating Manual

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Contents

Dyson DC33 MULTI FLOOR Operating Manual Manual pdf 5 page image

8 9ASSEMBLY• Stand the appliance up straight and slide the hose into guides at the back of theappliance and click into place.• Ensure the hose is straight and slide the wand straight down into the hose until itclicks into place.• Click the wand handle into the top of the appliance. Press the red button on therear of the wand handle and slide the tube down. Close the wand cap.• Attach the tools to the appliance and wind the cable anti-clockwise around cablehooks and secure with clip.USING YOUR DYSON APPLIANCEUnwind the cable and insert the plug into a suitable socket. Hold the cleanerhead down with your foot and pull the handle downwards. To switch ‘ON’ or‘OFF’ press the red power button in front of the handle.CAUTION:• Do not allow the appliance to be used by anyone who may not be able tooperate it safely.• The use of an extension cable is not recommended.• Always switch ‘OFF’ and unplug before performing maintenance on yourappliance.• Ensure the cyclone is secured to the appliance. Do not press the cyclone releasebutton or shake the appliance while carrying or it could fall and cause injury.• Store the appliance indoors. Put the appliance away after use with the cablecoiled safely, to prevent tripping hazards.• Do not use outdoors or on wet surfaces or to vacuum water or other liquids –electric shock could occur.• Do not lubricate any parts, or carry out any maintenance or repair work otherthan that shown in this Dyson Operating Manual, or advised by the DysonCustomer Care Helpline.PLEASE NOTE:• This appliance is intended for domestic use only. Fine dust such as plaster dustor flour should only be vacuumed in very small amounts.• Do not use the appliance to pick up sharp hard objects, small toys, pins, paperclips, etc. They may damage the appliance.• If used in a garage, care should be taken to wipe the soleplate and wheels witha dry cloth after vacuuming to clean off any sand, dirt, or pebbles that coulddamage delicate floors.• Consult your flooring manufacturer’s recommended instructions beforevacuuming and caring for your flooring, rugs, and carpet. Some carpetswill fuzz if a rotating brush bar is used when vacuuming. If this happens,we recommend vacuuming in hard floors mode and consulting with yourflooring manufacturer.• When vacuuming, certain carpets may generate small static charges in the clearbin. These are entirely harmless and are not associated with the mains supply.To minimise any effect from this, do not put your hand or insert any object intothe clear bin unless you have first emptied it and rinsed it out with cold water.(See ‘Cleaning the clear bin’ section on page 8).• Do not use or store this appliance below 0°C. Ensure that the appliance is atroom temperature before operating.HARD FLOORS/CARPETSEnsure the appliance is in an upright position before adjusting the setting. Thebrush bar will automatically stop if it becomes obstructed. If the brush bar stopsduring use, please refer to the ‘Clearing brush bar obstructions’ section (seepages 4 and 8).HIGH-REACH CLEANINGCAUTION:• Switch ‘OFF’ the appliance before changing tools.• Powerful suction can cause the hose to ‘pull back’ - please take care.• Take extra care when vacuuming on stairs. Do not work with the applianceabove you on the stairs. Do not put the appliance on chairs, tables etc.• Ensure the appliance is in the upright position before using tools.PLEASE NOTE:• To release the wand, open the wand cap and pull the red tube from inside thehandle until it clicks. Press the grey button at the front of the carry handle torelease the wand and hose from the appliance. Tools can be attached to eitherthe hose or the wand.• The brush bar will not rotate when the appliance is in an upright position.• Ensure wand cap is closed when not in use.EMPTYING THE CLEAR BINCAUTION:• Switch ‘OFF’ the appliance and unplug before emptying the clear bin.• Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.• To remove the clear bin from the appliance, press the red button at the rear ofcyclone carrying handle. To release the dirt, press the red binrelease button.• To minimise dust/allergen contact when emptying, encase the clear bin tightlyin a plastic bag and empty. Remove the clear bin carefully and seal bag tightly,dispose as normal. Emptying into a bag is recommended for people withasthma and allergies.• Do not use the appliance without the clear bin in place.CLEANING THE CLEAR BINCAUTION:To remove the cyclone unit from the clear bin press the red bin release button.This exposes a small silver button behind the red opening mechanism. Press thesilver button and separate the cyclone unit from the clear bin.• Clean the clear bin with cold water only.• Ensure the clear bin is completely dry before replacing.PLEASE NOTE:• Do not use detergents, polishes or air fresheners to clean the clear bin.• Do not put clear bin in a dishwasher.• Clean the shroud with a cloth or dry brush to remove lint and dust.WASHING YOUR FILTERSDO THIS EVERY 3 MONTHSCAUTION:• Switch ‘OFF’ and unplug the appliance before removing the filters.• Ensure the filters are completely dry before refitting to the appliance.PLEASE NOTE:This appliance has two filters, located as shown. It is important to check yourfilters regularly and wash at least every 3 months according to instructions, tomaintain performance.• After washing please leave for 24 hours to dry completely.• The filters may require more frequent washing if vacuuming fine dust.• Do not use detergents to clean the filters.• Do not put the filters in a dishwasher, washing appliance, tumble dryer, oven,microwave or near a naked flame.LOOKING FOR BLOCKAGESCAUTION:• Switch ‘OFF’ and unplug the appliance before checking for blockages. Failure todo so could result in personal injury.• Please ensure the appliance is upright and switched off before removing hose orairway inspection parts.• Beware of sharp objects when clearing blockages.• Refit all parts of the appliance securely before using.PLEASE NOTE:• Clearing blockages is not covered by your appliance’s limited guarantee.• This appliance is fitted with an automatically resetting thermal cut-out. If anypart of the appliance becomes blocked, it may overheat and automaticallycut-out. Switch ‘OFF’ and unplug the appliance and leave to cool down for 1-2hours before checking filter or for blockages.CLEARING BRUSH BAR OBSTRUCTIONSCAUTION:• Switch ‘OFF’ and unplug the appliance before clearing brush bar obstructions.Failure to do so could result in personal injury.• Beware of sharp objects when clearing obstructions.• Refit all parts of the appliance securely before using.PLEASE NOTE:• Clearing brush bar obstructions is not covered by your appliance’s limitedguarantee.BRUSH BAR TROUBLESHOOTINGIf the brush bar has stopped spinning, follow the steps below. Alternatively contactthe Dyson Customer Care Helpline or visit our website (see page 9).CAUTION:• Ensure appliance is in reclined position.• Ensure clutch is turned on- appliance is in carpet mode (See page 5).• Check the cleaner head for blockages (i.e. tangled hair, large debris).• If the brush bar still isn’t spinning, contact the Dyson Customer Care Helplineor visit our website (See page 9).AUSTRALIAN CONSUMER LAWThe details of the Dyson guarantee are set out below. In addition to your rightsunder the Dyson guarantee, we also provide the following statement asrequired by the Australian Consumer Law: In Australia, your Dyson appliancecomes with statutory guarantees that cannot be excluded under the AustralianConsumer Law. You are entitled to a replacement or refund for a major failureand for compensation for any other reasonably foreseeable loss or damage.You are also entitled to have your Dyson appliance repaired or replaced if it failsto be of acceptable quality and the failure does not amount to a major failure.DYSON 2 YEAR GUARANTEETERMS AND CONDITIONSTerms and conditions of your Dyson 2 year guarantee.• The Dyson guarantee becomes effective from the date of purchase.• All work will be carried out by Dyson Appliances (Aust) Pty Ltd., Avery RobinsonLtd. (NZ), Singapore’s authorised agent - Service @ Home Pte. Ltd., Indonesia’sauthorised agent - PT Higienis Indonesia or their authorised agents.• Any parts replaced will become the property of Dyson Appliances (Aust) Pty Ltd.,Avery Robinson Ltd. (NZ), Dyson Singapore Pte Ltd. or PT Higienis Indonesia.• The repair and replacement of your Dyson appliance under Dyson guaranteewill not extend the Dyson guarantee period.• The Dyson guarantee provides benefits which are additional to and do notaffect your statutory rights and remedies as a consumer.• You must provide proof of (both original and any subsequent) delivery/purchase before any work can be carried out on your Dyson appliance. Withoutthis proof, any work carried out pursuant to the Dyson guarantee and anyassociated delivery charges (both to and from us) will be at your cost, subject toyour statutory rights and remedies as a consumer. Please keep your receipt ordelivery note.WHAT IS COVEREDYour Dyson guarantee covers:• The repair or replacement of your Dyson appliance if your Dyson appliance isfound to be defective due to faulty materials, workmanship or function within2 years of purchase or delivery (if any part is no longer available or out ofmanufacture Dyson will replace it with a functional replacement part).• Use of the Dyson appliance in the country of purchase.WHAT IS NOT COVEREDUnder your Dyson guarantee, Dyson shall not be liable for costs of repair orreplacement of a product incurred as a result of:• Normal wear and tear (e.g. fuse, belt, brush bar etc).• Industrial use of the Dyson appliance such as vacuuming gyprock dust orbuilders dust. This may void your Dyson guarantee.• Accidental damage, faults caused by negligent use or care, neglect, carelessoperation or handling of the Dyson appliance which is not in accordance withthis Dyson Operating Manual.• Blockages – please refer to this Dyson Operating Manual for details of how tounblock your Dyson appliance.• Use of the Dyson appliance for anything other than normal domestic householdpurposes in the country of purchase.• Use of parts not assembled or installed in accordance with the instructionsof Dyson.• Use of parts and accessories other than those produced or recommended by Dyson.• Damage from external sources such as transit, weather, electrical outages orpower surges.• Failures caused by circumstances outside Dyson’s control.• Repairs or alterations carried out by parties other than Dyson or itsauthorised agents.If your Dyson guarantee does not apply, you may have statutory rights andremedies available to you as a consumer.If you are in any doubt as to what is covered by your Dyson guarantee, pleasecall the Dyson Customer Care Helpline on:Australia 1800 239 766New Zealand 0800 397 667Singapore 7000 435 7546Indonesia 021 707 39766Remember: Always disconnect plug from mains before inspecting for problems.• If your Dyson appliance will not operate, first check mains socket has electricitysupply and the plug is properly inserted into the socket.• Sucking up certain items such as stockings, clippings of cloth, sizeable piecesof paper etc may block the hose or ducts. Should a blockage occur, refer to the‘Looking for blockages’ section in this Dyson Operating Manual (see pages 4and 8).• Never pick up hot cinders or lit cigarette ends.• Do not attempt to pick up water with your Dyson appliance. It has not beendesigned as a wet pick-up cleaner.REGISTERING YOUR DYSON GUARANTEETo help us ensure you receive prompt and efficient service, please register as aDyson appliance owner. There are three ways to do this:• Online (Australia and New Zealand only)AU: www.dyson.com.au/registerNZ: www.dyson.co.nz/register• By calling the Dyson Customer Care Helpline.• By completing and returning the enclosed form to us by mail.This will confirm ownership of your Dyson appliance in the event of an insuranceloss, and enable us to contact you if necessary.DYSON CUSTOMER CARETHANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE• If you have a query about your Dyson appliance, call the Dyson Customer CareHelpline and quote your serial number, or contact us via the website.Your serial number can be found on the main body of the Dyson appliancebehind the clear bin.• Most queries can be solved over the phone by one of our Dyson Customer CareHelpline staff.• If your Dyson appliance needs a service, call the Dyson Customer Care Helplineso we can discuss the available options.• To enable us to carry out work on your Dyson appliance please contact theDyson Customer Care Helpline to obtain a reply paid delivery address in yourstate (available in Australia only).• If your appliance is under Dyson guarantee and the repair or replacement iscovered, it will be repaired or replaced at no cost. If the repair or replacement isfound not to be covered under the Dyson guarantee, the repair or replacementof the appliance and any associated delivery charges (both to and from us) willbe at your cost, subject to your statutory rights and remedies as a consumer.DYSON CUSTOMER CARE DETAILSIf there are any queries, please call the Dyson Customer Care Helpline.AU: 1800 239 766(Mon-Fri 8:00am to 6:00pm EST, Sat-Sun 8:30am to 4:00pm EST)www.dyson.com.auNZ: 0800 397 667 (Mon-Fri 8:30am to 5:00pm)www.dyson.co.nzSG: 7000 435 7546 (Mon-Fri 9:00am to 6:00pm)www.dyson.com.sgID: 021 707 39766 (Mon-Fri 9:00am to 5:00pm)www.dyson.co.idABOUT YOUR PRIVACYDyson may use your information provided for future marketing and researchpurposes (including sending commercial electronic messages) and may discloseit to third parties for the purposes of providing the services you have requested,or to our business partners or professional advisers. If you wish to access yourpersonal information or see our full privacy policy, please contact us atcustomercare@dyson.com.auDISPOSAL INFORMATION• Dyson products are made from high grade recyclable materials. Please disposeof this product responsibly and recycle where possible.When your Dyson appliance reaches the end of its life, we are responsible forits safe disposal. You can send your old Dyson appliance back to us (at our cost)and we will organise for it to be recycled.**Please note that not all parts are recyclable. Recycling of parts is subject to thecapabilities of 3rd party suppliers. Available in Australia only.Simply:1. Box up your old Dyson appliance2. Take the package to your local post office and send to the address below:Dyson We RecycleReply Paid 83215Dyson Service CentreUnit 6 & 7, 7-11 Parraweena RdTaren Point, NSW 2229PRODUCT INFORMATIONPlease note: Small details may vary from those shown.

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