Dyson DC59 Animal Operating Manual

Contents

Dyson DC59 Animal Operating Manual Manual pdf 9 page image

9Diagnostics – batteryWhen in use, trigger pressed:When charging battery:battery safety instructions• If the battery needs replacing please contact the Dyson Customer Care Helpline.• Use only Dyson chargers for charging this Dyson appliance.• The battery is a sealed unit and under normal circumstances poses no safetyconcerns. In the unlikely event that liquid leaks from the battery do not touch theliquid and observe the following precautions:– Skin contact – can cause irritation. Wash with soap and water.– Inhalation – can cause respiratory irritation. Expose to fresh air and seekmedical advice.– Eye contact – can cause irritation. Immediately flush eyes thoroughly withwater for at least 15 minutes. Seek medical attention.– Disposal – wear gloves to handle the battery and dispose of immediately,following local ordinances or regulations.cautionThe battery used in this device may present a risk of fire or chemical burn ifmistreated. Do not disassemble, short contacts, heat above 60°C (140°F), orincinerate. Keep away from children. Do not disassemble and do not dispose ofin fire.austraLian consuMer LaWThe details of the Dyson guarantee are set out below. In addition to your rightsunder the Dyson guarantee, we also provide the following statement as requiredby the Australian Consumer Law: In Australia, your Dyson appliance comes withstatutory guarantees that cannot be excluded under the Australian ConsumerLaw. You are entitled to a replacement or refund for a major failure and forcompensation for any other reasonably foreseeable loss or damage. You arealso entitled to have your Dyson appliance repaired or replaced if it fails to be ofacceptable quality and the failure does not amount to a major failure.Dyson 2 year guaranteeTERMS AND CONDITIONS OF YOUR DYSON 2 YEAR GUARANTEE.• The Dyson guarantee becomes effective from the date of purchase.• All work will be carried out by Dyson Appliances (Aust) Pty Ltd. or AveryRobinson Ltd. (NZ) or their authorised agents.• Any parts replaced by Dyson or its service agents will become the property ofDyson Appliances (Aust) Pty Ltd. or Avery Robinson Ltd. (NZ).• The repair or replacement of your Dyson appliance under Dyson guarantee willnot extend the Dyson guarantee period.• The Dyson guarantee provides benefits which are additional to and do not affectyour statutory rights as a consumer.• You must provide proof of (both the original and any subsequent) delivery/purchase before any work can be carried out on your Dyson appliance. Withoutthis proof, any work carried out pursuant to the Dyson guarantee and anyassociated delivery charges (both to and from us) will be at your cost, subject toyour statutory rights and remedies as a consumer. Please keep your receipt ordelivery note.WHat is coVereDYour Dyson guarantee covers:• The repair or replacement of your Dyson appliance if your Dyson appliance isfound to be defective due to faulty materials, workmanship or function within2 years of purchase or delivery (if any part is no longer available or out ofmanufacture, Dyson will replace it with a functional replacement part).• This Dyson guarantee will only be valid if the appliance is used in the country inwhich it was sold.WHat is not coVereDUnder your Dyson guarantee, Dyson shall not be liable for costs of repair orreplacement of a product incurred as a result of:• Accidental damage, faults caused by negligent use or care, misuse, neglect,careless operation or handling of the Dyson appliance which is not inaccordance with this Dyson Operating Manual.• Use of the Dyson appliance for anything other than normal domestic purposesin the country of purchase.• Use of parts not assembled or installed in accordance with the instructionsof Dyson.• Use of parts and accessories other than those produced or recommendedby Dyson.• Repairs or alterations carried out by parties other than Dyson or itsauthorised agents.• Damage from external sources such as transit, weather, electrical outages orpower surges.• Failures caused by circumstances outside Dyson’s control.• Blockages – please refer to the illustrations and the section ’Looking forBlockages‘ in this Dyson Operating Manual for details of how to look for andclear blockages.• Normal wear and tear (e.g. fuse, brush bar etc.).• Use of this appliance on rubble, ash, plaster.• Reduction in battery discharge time due to battery age or use (cordlessmachines only).• If your Dyson guarantee does not apply, you may have statutory rights andremedies available to you as a consumer.If your Dyson guarantee does not apply, you may have statutory rightsand remedies available to you as a consumer. If you are in any doubt as towhat is covered by your Dyson guarantee, please call the Dyson CustomerCare Helpline.registering your Dyson guaranteeTo help us ensure you receive prompt and efficient service, please register as aDyson appliance owner. There are three ways to do this:• Online:AU: www.dyson.com.au/registerNZ: www.dyson.co.nz/register• By calling the Dyson Customer Care Helpline.• By completing and returning the enclosed form to us by mail.This will confirm ownership of your Dyson appliance in the event of an insuranceloss, and enable us to contact you if necessary.Dyson custoMer careYour Dyson appliance will be covered for parts and labour for 2 years from thedate of purchase, as detailed in the terms of the Dyson guarantee in this DysonOperating Manual.If you have a query about your Dyson appliance, call the Dyson Customer CareHelpline quoting your serial number and details of where and when you boughtthe appliance. Alternatively, contact us via the website.• Most queries can be solved over the phone by one of our Dyson Customer CareHelpline staff.• If your Dyson appliance needs a service, call the Dyson Customer Care Helplineso we can discuss the available options.• Your serial number can be found on your rating plate. For information on yourrating plate see the inside front cover.• To enable us to carry out work on your appliance, please contact the DysonCustomer Care Helpline to obtain a reply paid delivery address in your state(available in Australia only).If your Dyson appliance is under Dyson guarantee and the repair orreplacement is covered, it will be repaired or replaced at no cost. If the repair orreplacement is found not to be covered under the Dyson guarantee, the repairor replacement of the Dyson appliance and any associated delivery charges(both to and from us) will be at your cost, subject to your statutory rights andremedies as a consumer.about your PriVacy• Dyson may use this information for future marketing and research purposes(including sending commercial electronic messages) and may disclose it to thirdparties for the purposes of providing the services you have requested or to ourbusiness partners or professional advisers.• If you wish to access your personal information or see our full privacy policy,please contact us at: aucustomercare@dyson.comDisPosaL inforMationDyson products are made from high grade recyclable materials. Please disposeof this product responsibly and recycle where possible. The battery should beremoved from the product before disposal. Dispose of or recycle the battery inaccordance with local ordinances or regulations.When your Dyson appliance reaches the end of its life, we are responsible forits safe disposal. You can send your old Dyson appliance back to us (at ourcost) and we will organise for it to be recycled. Please note that not all parts arerecyclable. Recycling of parts is subject to the capabilities of 3rd party suppliers.Available in Australia only.Simply:1. Box up your old Dyson appliance.2. Take the package to your local post office and send to the address below:Dyson We RecycleReply Paid 83215Dyson Service Centre8–10 Mangrove LaneTaren Point, NSW 2229ProDuct inforMationPlease note: Small details may vary from those shown.Solid blue: On.Flashing blue: No power, chargebattery.Flashing amber: No power, temporaryfault (e.g. too hot/cold).Flashing red: Fault (ring DysonCustomer Care Helpline).Flashing red: Fault (ring DysonCustomer Care Helpline).Solid amber: Not charging, temporaryfault (e.g. too hot/cold).Solid blue: Charging.Lights off: Charging complete.

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