EAW CIS6 Instruction Manual

Also see for CIS6: Specification sheet

Contents

EAW CIS6 Instruction Manual Manual pdf 7 page image

CIS6 – 76. SERVICE INFORMATIONIn the event that your CIS loudspeaker should require servicing, please follow theseinstructions:1. Call EAW Commercial Tech Support at 1-888-337-7404, 7 am to 5 pm PST(Monday-Friday), to verify the problem and obtain a Return Authorization (RA)Number. Be sure to have the serial number of the unit when you call. You must havea Return Authorization Number in order to obtain warranty service at the factory or atan authorized service center. You can also email EAW Commercial Tech Support at:support@eawcommercial.com2. Pack the unit in its original packaging. THIS IS VERY IMPORTANT. LOUD Technologiesis not responsible for any damage that occurs during shipping due to non-conventional packaging. Original packaging helps to minimize the possibility ofshipping damage.3. Include a legible note stating your name, (no P.O. boxes), daytime phone number,Return Authorization Number, and a detailed description of the problem, includinghow we can duplicate it.4. Write the Return Authorization Number in BIG BOLD PRINT on top of the box.5. Tech Support will tell you where to ship the unit when you call for an RA Number. Wesuggest insurance for all forms of cartage.7. WARRANTYWarranty: LOUD Technologies Inc. requires its authorized EAW Commercial distributorsabide by the following warranty terms for all EAW Commercial brand products (all datesare from the date of delivery from an Authorized EAW Commercial Distributor to the enduser/installation site):Loudspeakers – 5 years; Active Electronics – 5 years; Accessories – 2 years.What Is Covered: Defects in workmanship and materials and against malfunctions. EAWCommercial distributors must remedy all such defects and malfunctions without chargefor parts or labor if the warranty applies. Final determination of warranty coverage liessolely with each authorized EAW Commercial distributor.What Is Not Covered: This warranty does not extend to damage or malfunctionsresulting from, but not limited to, shipment, improper installation, misuse, neglect,abuse, normal wear, accident, or to any product on which the serial number has beenmodified or removed. Exterior defects in or damage to the exterior appearance arespecifically excluded from this warranty. EAW Commercial distributors shall not be liablefor incidental or consequential damages resulting from the use of EAW Commercialproducts. Repairs and/or modifications by other than an Authorized EAW CommercialDistributor automatically voids this warranty.

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