Page 46 9PX-6K-SP_ENEATONCustomer Care CenterTechnical Support and Product Services? Technical questions? If you encounter a problem while following the instructions in this manual, or havequestions about the operation, repair, or servicing of your equipment, please visit our web sitepowerquality.eaton.com for complete service information.To insure that your questions are correctly answered, please obtain the part number, assembly number, andserial number of the unit and include them in any discussions or correspondence.Part Number: _______________________________________________________________________________________________Assembly Number: _________________________________________________________________________________________Serial number: ______________________________________________________________________________________________Who To ContactFor Technical Support, Customer Care Center, Customer FAQ please visit our website: powerquality.eaton.comScheduling Field Service Engineer SupportScheduling of the EATON Field Service Engineers typically should be done 7 to 10 days before they are requiredon-site. If the startup of the UPS is critical to maintaining your schedule, please contact EATON, to insure a safeinstallation and start-up that will maintain the EATON warranty and insure smooth performance.Return Policy for Single Phase Products (RMA)Should you require factory service for your equipment, contact EATON Customer Care Center and obtain a ReturnMaterials Authorization (RMA) prior to shipping your unit. Never ship equipment to EATON without first obtainingan RMA number.For further details please visit our website: powerquality.eaton.comDate: ______________________________________________________________________________________________________RMA Number: ______________________________________________________________________________________________Contact Name: ______________________________________________________________________________________________