Echo AUDIOFIRE 2 Owner's Manual

Also see for AUDIOFIRE 12: Owner's manual

Contents

Customer Service43Customer ServiceContacting Echo Customer ServiceIf you experience any trouble with your Echo hardware please go to the supportarea of our website at www.echoaudio.com, and check out the “QuickTips” &FAQ’s we have there. If you can’t find a solution to your problem there, please fillout the provided technical support email form. This form will be sent to ourtechnical support staff, and they will respond to you quickly. Please fill out theform completely. The best way to get the help you need is by giving us plenty ofdetailed information about your computer system, your audio software andhardware, and the problem you are having.We do ask you to please read through this manual and the support area of ourwebsite before contacting us. Also, you may find an answer to your problem in theAppendices of this document – starting on the next page.Thank you for buying an Echo product!Contacting Mackie Customer ServiceNote: All Tracktion support issues are handled solely by Mackie. Please donot call Echo for technical support regarding Tracktion.You can find helpful information about Tracktion and links to user and supportforums on the Internet at:http://www.mackie.com/products/tracktion/tracktion.htmlIf you are still having problems with Tracktion you can contact Mackie TechnicalSupport here:http://www.mackie.com/support/index.html