12fagorindustrial.comTROUBLESHOOTING CHART5.1 Troubleshooting guide chart5.1 Troubleshooting chartFollow the next steps before requesting warranty service. Failure to doso, may result in service charges for you and may void your warranty:1) Refrigerator doesn’t work:a. Check that the machine is still connected.b. Check that the ON/OFF button is in the ON position.2) Refrigerator doesn’t reach temperature :a. Verify unit is not on saving modeb. Check that the thermostat or controller is not in OFF position.c. Check that the machine is not in the defrost cycle.d. Ensure Equipment is in a ventilated place and removedminimum of 2 inches from any other appliance and awayfrom any heat source.e. The environment maximum temperature must be 38 °C/ 100°F.f. To insure proper air flow, product must not be placedhigher than the maximum level mark located on the internalwall of the unit.g. If FREEZER, check that the temperature is not Celsius.h. Check that the gasket is in good condition and door is sealed.i. Check that the fan is moving. Open the door and press andhold doors witch for verification.j. Don’t put any food inside until the unit has reached the propertemperature.k. If FREEZER, food must be previously frozen before being placedinside the cabinet.l. Be sure castors or legs were installed.3) There is water inside the refrigerator:a. Check that the drain pan inside the cabinet is in position.b. Check that there is not food clogging the drain line.4) There is water under the refrigerator:a. Check that the drain pipe is over the pan.b. Check that the cabinet is level.Warning: To i n s u r e proper operation of equipment, it is recommendedthat the unit is on for 24 hours prior to the introduction ofperishables.