Fantec R2450 User Manual
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5.2 Frequently Asked QuestionsQuestion 1. What kind of file format do I have to use on my device?Answer:In order to use the record function, please use the FAT32 file system. The device can readfrom NTFS formatted HDDs, but it cannot record on NTFS formatted HDDs. To format yourHDD, please use a third parity FAT32 formatting tool.Question 2. My computer does not recognize my player.Answer:(1) Make sure the player is powered on. If it is off, the computer will not be able to find theplayer;(2) Make sure the player is connected to computer. (Refer to 1.4.1 for connecting player tocomputer);(3) When using Windows 98SE, install the USB driver first. After installation, restart thecomputer. Then reconnect the player to the computer. (Refer to 1.4.1 for connecting player tocomputer);(4) If you installed the Windows 98SE driver over your Windows® XP, 2000, or ME edition,problems might occur;(5) It is not recommend using the USB ports in the front of your computer, try to use the USBports in the rear, because the USB ports in the front are often from non-powered hubs.Question 3. When I try to disconnect the USB device, I keep on getting “The device‘Generic volume’ cannot be stopped right now. Try stopping the device again later.”message, what should I do?Answer:Close any program that might be accessing data on the player, including Windows® Explorer.If it does not work, close all programs and wait for another 20 seconds, then try the greenarrow icon again. If it still does not work, you should shut down the player and disconnect theUSB cable.Question 4. I find new file names and folder names that I never created before or theyhave strange gibberish names.Answer:Most likely, the player’s file allocation table (FAT) has been corrupted. This might be due to theplayer shutting down (due to low battery power) while reading or writing to your computer bythe USB connection. Windows and Macintosh often write extra files to the hard disk such asfinder.def or System volume info. These are normal and will not do any harm to the player.EN 29 / 31 |
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