Fantom Drives GF1000EU Quick Start Installation Manual

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Fantom Drives GF1000EU Quick Start Installation Manual Manual pdf 6 page image

4 13PrecautionsFailure to follow the precautions described below may causedamage to your Fantom Drives External Hard drive and void thewarranty.• DO NOT open the case. Doing so will void the warranty.• DO NOT use a third-party AC adapter or power cord. Doing somay damage the drive and void the warranty.• DO NOT bump, jar or drop the drive as this may damage it and/or result in loss of data.• DO NOT disconnect any cables while the drive is powered onwithout first properly dismounting the device via your operatingsystem; doing so can result in data loss and possible damage.• DO NOT set any liquids or beverages on the drive as they maydamage the internal electronics.• Fantom Drives highly recommends that you regularly back-up thefiles stored on your Fantom Drives external hard drive.Fantom Drives is not responsible for any data loss, nor willFantom Drives perform any recovery of lost data or files.Q: I do not see my drive listed in the My Computer window,but it does appear in the Device Manager list.A: Right-click on My Computer. Select Manage in the pop-upmenu. In the Computer Management window and navigate toStorage -> Disk Management. In the Disk Management window,you should see a list of available storage devices. Look for theDisk that has a capacity closest to your Fantom Drives ExternalHard drive. Right-click on the right-hand box; in the pop-up menuselect Delete Partition. Once you do this, it will say “Online" &"Unallocated”. Right-click on the box and select Create NewPartition in the pop-up menu. When the Partition Wizardappears, select "Primary Partition" and click "Next." You will seea default value for the drive; click Next, You will then see a driveletter (you can change this drive letter if you wish); click Next.You will then be asked to format the drive.Q: Is the drive compatible with Windows NT 4.0?A: No.Q: After I connected the drive to my PC, I got the followingalert message: HI-SPEED USB Device Plugged into non-HI-SPEED USB Hub.” What does this mean?A: Windows 2000 and XP users will get this alert messageif you plugged the drive into a USB port that only supportsUSB 1.1. This is fine, except your drive will operate USB 1.1speeds.Q: I bought a 500GB drive, but my computer is showing465GB. Where is the missing capacity?A: Hard drive manufacturers market drives in terms of decimal(base 10) capacity. In decimal notation, one megabyte (MB) isequal to 1,000,000 bytes, and one Gigabyte (GB) is equal to1,000,000,000 bytes. Many operating systems use the binary(base 2) numbering system to describe disk capacity; In thebinary numbering system, one megabyte is equal to 1,048,576bytes, and one gigabyte is equal to 1,073,741,824 bytes.Simply put, decimal and binary translates to the same amountof storage capacity.If an issue cannot resolved by using our FAQ, please contactTechnical Support via the Fantom Drives support site athttp://www.Fantomdrives.com/help