Before you call for service…Troubleshooting TipsInstallation InstructionsCustomer ServiceOperating InstructionsSafety InformationTroubleshooting TipsSave time and money! Review the charts on the following pagesfirst and you may not need to call for service.ProblemPossible Causes What To DoFrequent cycling Improper cookware • Use only flat cookwareoff and on of being used. to minimize cycling.surface unitsSurface units will not Improper cookware • Use pans which aremaintain a rolling boil being used. absolutely flat and matchor cooking is not the diameter of the surfacefast enough unit selected.Surface units do A fuse in your home • Replace fuse or resetnot work properly may be blown or the circuit breaker.circuit breaker tripped.Cooktop controls • Check to see the correctimproperly set. control is set for the surfaceunit you are using.Tiny scratches Incorrect cleaning • Use recommended(may appear as methods being used. cleaning procedures.cracks) or abrasions Cookware with rough • Be sure cookware bottomson radiant cooktop bottoms being used or and cookware are cleanglass surface coarse particles (salt before use. Use cookwareor sand) were between with smooth bottoms. Tinythe cookware and the scratches are not removablesurface of the cooktop. but will become less visiblein time as a result ofcleaning.Cookware has beenslid across the cooktopsurface.Areas of discoloration Improper cookware • Marks from aluminum andon the cooktop being used. copper pans as well asmineral deposits from wateror food can be removedwith the cleaning cream.Hot sugar mixtures Hot cooktop came • See theCleaning the glassor plastic melted into contact withcooktop section.to the surface these substances.53