Before you call for service…54Troubleshooting TipsOperating InstructionsInstallation InstructionsSafety InformationTroubleshooting TipsCustomer ServiceProblemPossible Causes What To DoElectric Coil ModelsSurface units The surface units are • With the controls off, checknot functioning not plugged in solidly. to make sure the surfaceproperly unit is plugged completelyinto the receptacle.The surface • Check to see the correctunit controls control is set for the surfaceimproperly set. unit you are using.The drip pans are • With the controls off, checknot set securely in to make sure the drip pan isthe cooktop. in the recess in the cooktopand that the opening in thepan lines up with thereceptacle.Cooktop feels hot Large pans hold heat • Choose a pan that matchesclose to the cooktop. the size of the surface unityou are using.The oven vent is blocked. • Pans on the right rearsurface unit block air flowfrom the oven vent andcause the cooktop toget hot.