Troubleshooting Tips (cont)39GEAppliances.comProblem Possible Causes What to DoNo water or ice cube production Supply line or shutoff valve is clogged Call a plumberWater filter is clogged Replace filter cartridge or remove filter andinstall bypass plugFilter cartridge not properly installed Remove and reinstall filter cartridge,being certain that it locks in place.Ice maker is turned off Check that the ice maker is turned on. SeeAbout the Automatic Ice Maker.Water is leaking from dispenser Air may be present in the water linesystem, causing water to drip afterbeing dispensedDispense water for at least 5 minutes toremove air from systemPhotos not found Photos not in root directory of USB Make sure the photos are in the root direc-tory in your USBPhotos not in JPEG format Photos must be in JPEG formatCamera/PC used with USB cord Must use a USB drivePRECISE FILL will not fill container Normal, PRECISE FILL requires use ofdispenser paddleFor a specific amount of water, select PRE-CISE FILL to dispense waterFreezer cooling, fresh food not cooling Normal, when refrigerator firstplugged in or after extended poweroutageWait 24 hours for temperature in bothcompartments to reach selectedtemperatures.Ice dispenser opens after closingfreezer drawerNormal The ice dispenser door may open afterclosing freezer door to allow accessHot water does not work Operation disabled Make sure “Hot Water Disabled” is notselectedLow water pressure Make sure water line is not kinkedWater supply line turned off or notconnectedSee Installing the Water LineWater filter clogged or filter/bypassplug not installedReplace filter cartridge or remove filter andinstall bypass plugHot water continues to dispense for ashort time after releasing the knobWater filter is partially clogged or lowwater pressure (<40 psi)Replace filter cartridge or remove filterand install bypass plug or increase waterpressure