Consumer SupportTroubleshooting TipsOperating InstructionsSafety InstructionsProblem Possible Causes What To DoDishwasher won’t run Fuse is blown, or the • Replace fuse or reset circuit breaker. Remove any other appliancescircuit breaker tripped from the circuit.Noise Some of the sounds • Soft food disposal shredding action.you’ll hear are normal • Drain valve opening to pump water out.• Timer control as cycle progresses.• Detergent cup opening.• The motor stopping during the drying period.Utensils are not secure • Make sure everything is secured in dishwasher.in the rack or somethingsmall has dropped intothe rackMotor hums • Dishwasher has not been used on a regular basis. If you do not useyour dishwasher often, set it to fill and pump out once every week.This will help keep the seal moist and the garbage disposer clear.Water standing in This is normal • A small amount of clean water around the outlet on the tub bottomthe bottom of the tub at the back of the tub keeps the water seal lubricated.Water won’t pump Drain is clogged • If you have an air gap, clean it.out of the tub • Check to see if your kitchen sink is draining well. If not, you may needa plumber.• If the dishwasher drains into a disposer, run disposer clear.Suds in the tub Correct detergent • Use only automatic dishwasher detergents to avoid sudsing.wasn’t used Cascade®, Cascade® Complete and Electrasol® Automatic DishwashingDetergents have been approved for use in all GE dishwashers.• To remove suds from the tub, open the dishwasher and let sudsevaporate. Add 1 gallon of cold water to the tub. Close and latch thedishwasher. Pump out water by slowly turning the Dial until a drainperiod is reached. Repeat if necessary.Rinse agent • Always wipe up rinse agent spills immediately.was spilledStained tub interior Detergent with • Some detergents contain colorant (pigment or dyes) that will discolorcolorant was used the tub interior with extended use. Check the detergent cup for signsof any discoloration. If cup is discolored, change to detergent withoutany colorant. Cascade®, Cascade® Complete and Electrasol® AutomaticDishwashing Detergents have been approved for use in allGE dishwashers.Some tomato-based • Use of the RINSE ONLY cycle (on some models) after adding the dishfoods can stain to the load can decrease the level of staining. GE recommendsCascade ® Plastic Booster ™ to help remove these types of stains.Dishes don’t dry Low inlet water • Make sure inlet water temperature is correct.temperatureRinse agent dispenser • Check the rinse agent dispenser.is emptySteam This is normal • Steam comes through the vent by the door latch during drying andwhen water is being pumped out.Black or gray Aluminum utensils have • Remove marks with a mild, abrasive cleaner.marks on dishes rubbed against dishes11Before you call for service… GEAppliances.comTroubleshooting TipsSave time and money! Review the charts on the following pages,or visit GEAppliances.com. You may not need to call for service.