GE EP 700T User Manual

Contents

-２２-12. TROUBLE SHOOTING - EP6000Problem Possible cause SolutionThe #1 ALARM LED and the #6LED are turned on, the buzzerbeeps continuously.The UPS transfers to faultmode due to internaloverheat.Make sure the UPS is not overloaded; the air ventsare not blocked and the ambient temperature is nottoo high. Wait for 10 minutes for the UPS to cool downbefore turning on again. If failed, please contact thedistributor or service center.The #1 ALARM LED and the #2 and#5 LED are turned on, and thebuzzer beeps continuously.The UPS output is shortcircuited.Remove all the loads. Turn off the UPS. Ensure thatthe load is not failed or the UPS has no internal faultsbefore turning it on again. If failed, please contact thedistributor or service center.The #1 ALARM LED and the #4LED are turned on, the UPS beepscontinuously.The UPS transfers to faultmode due to its internalfault.Please contact the distributor or service center.The #1 ALARM LED and the #5LED are turned on, the UPS beepscontinuously.The UPS transfers to faultmode due to its internalfault.Please contact the distributor or service center.The AC INPUT LED flashes.The voltage or frequencyof the utility power is out ofthe input range of theUPS.The UPS is running in battery mode. To save yourdata and close the application program. Make surethe utility power is within the input voltage orfrequency range permitted by the UPS.The #1 ALARM LED and the #2LED are turned on, the UPS beepscontinuously.The UPS is overloaded orthe load equipment isfaulty.Check the loads and remove all no-critical equipment.Recalculate the load power and reduce the number ofloads connected to the UPS. Check that the loads arenot failed.The #1 ALARM LED is turned on,and the BATTERY LED is flashed,the buzzer beeps every second.The charger of the UPS isdefective. Please contact the distributor or service center.BATTERY LED flashes Battery low or battery notconnected.Check the battery. If the battery is damaged, pleasecontact the distributor or service center.The utility power is normal, but theUPS can not turn in line mode Maintain switch loose Please contact the distributor or service center.Battery not yet been fullycharged.Keep UPS connected to utility power persistently formore than 10 hours to recharge the batteries again.UPS overloaded. Check the loads and remove the non-criticalequipment.Battery discharging time diminishesBattery aged. Replace the batteries. Please contact the distributorto obtain the parts and replacement service.The “ON” button ispressed too briefly. Press the “ON” button for more than 1 second.The UPS is not connectedto the battery or thebattery pack voltage is toolow.Check the battery or recharge the battery.The UPS cannot power on afterpressing the ON buttonUPS fault. Please contact the distributor or service center.When you contact the service center, please provide the following information:● Model No. and the serial No. of the UPS● The date when the problem arose● Complete description of the problem, including the LED display, alarm warning, and powercondition and load capacity. If your UPS is a long backup time model, you may also provide thebattery information.