Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions Installation Instructions11Before you call for service…Troubleshooting TipsSave time and money! Review the charts on the followingpages first and you may not need to call for service.Problem Possible Causes What To DoFreezer does not Temperature control • Move the control to a temperature setting.operate or Power-On in OFF position.Light is not on Freezer is unplugged. • Push the plug completely into the outlet.The fuse is blown/circuit •Replace fuse or reset the breaker.breaker is tripped.Freezer starts/stops Door/lid left open. • Check to see if package is holding door/lid open.too frequently Too frequent or too longdoor/lid openings.Temperature control •See About the operation of your freezer.set too cold.Freezer operates Door/lid left open. • Check to see if package is holding door/lid open.too long Too frequent or too longdoor/lid openings.Temperature control • See About the operation of your freezer.set too cold.Inadequate air circulation •See Preparing to install the freezer.space around cabinet.Noisy operation Floor may be weak, causing • Placing 2 X 4’s (51 mm X 102 mm) under the length ofor cabinet vibrates freezer to vibrate when the freezer will help support it and may reduce vibration.compressor is on.Cabinet is not positioned •Adjust legs (on Upright models). See Preparing tosolidly on floor. install the freezer. Or use shims for uneven floor.Freezer temperature Door/lid left open. • Check to see if package is holding door/lid open.too warm Too frequent or too longdoor/lid openings.Normal operating characteristics. ge.comThese things are normal anddo not indicate a need for service. A warm cabinet exterior as the refrigeration system transfers heat from the inside to the outside throughthe exterior cabinet walls. The sound of the high-efficiency compressor motor. On No-Frost models, the sound of water dripping as it melts from the evaporator and escapes to the drainpan during defrost cycle. On No-Frost models, the sound of the fan circulating air within the interior of the cabinet providinga consistent temperature throughout.