PROBLEMSPOTS ANDFILMING ONGLASSES ANDFLATWARECLOUDINESS ONGLASSWARECHIPPING OF CHINA14THE PROBLEM SOLVER(continued)POSSIBLE CAUSESpotting can be caused by all these things:l Extremely hard water. (See How to Choose and Use Detergent section).l Low inlet water temperature. (See How to Test Water Temperature section).l Overloading the dishwasher.l Improper loading. (See Loading section).l Old or damp powder detergent.l Phosphate level in detergent too low. (See How to Choose and UseDetergent section).l Rinse agent dispenser empty. (See How to Use a Rinse Agent section).l Too little detergent. (See How to Choose and Use Detergent section).Local water conditions and personal preferences vary. Try several brands ofdetergents to find one that gives the best results for you. A liquid dishwasherdetergent may help reduce filming.To remove stubborn spots and film from glassware:1. Remove all metal utensils from the dishwasher.2. Do not add detergent.3. Select POTSCRUBBER cycle.4. Start the dishwasher and allow to run for 18 to 22 minutes. The dishwasher willnow be in the main wash.5. Then open the door and pour 2 cups (500 ml) of white vinegar into the bottom ofthe dishwasher.6. Close the door and allow to complete the cycle.If vinegar rinse doesn’t work: Repeat as above, except use 1/4 cup (60 ml) of citricacid crystals instead of vinegar. (Most drugstores carry citric acid crystals. If yoursdoesn’t, call GE Factory Service).Using a vinegar or citric acid crystal rinse more than twice a month? Consider a homewater softener.If vinegar or citric acid crystal rinse doesn’t work, the cloudiness is “etching.”The film cannot be removed.It can be prevented: Use less detergent if you have soft water. Wash glassware inthe shortest cycle that will get them clean.Water temperature entering dishwasher exceeds 150°F.Rough handling can cause chipping. Load with care. Make sure glassware and chinaare secure and can’t jar loose. (See Loading section). Make sure tall glasses andstemware will clear the top of the tub when you push the rack into the dishwasher.Always use the top rack for delicate items.