Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips12Before you call for service…Problem Possible Causes What To DoNoise Some of the sounds you’ll • Detergent cup opening.hear are normal • The motor starting during the drying period.• Water draining out of the tub immediately after youstart the dishwasher.Utensils are not secure in the • Make sure everything is secured in dishwasher.rack or something small hasdropped into the rackMotor hums • Dishwasher has not been used on a regular basis. If youdo not use your dishwasher often, set it to fill and pumpout once every week. This will help keep the seal moist.• Dishwasher control was not advanced properly to the startof the desired cycle. Advance the control to the start ofthe desired cycle.Detergent left in Dishes are blocking the • Reposition the dishes.dispenser cups detergent cupsWater won’t pump Drain is clogged • If you have an air gap, clean it.out of the tub • Check to see if your kitchen sink is draining well. If not,you may need a plumber.• If the dishwasher drains into a disposer, run disposer clear.Suds in the tub Correct detergent wasn’t used • Use only automatic dishwasher detergents to avoid sudsing.Cascade® and Electrasol® Dishwashing Detergents have beenapproved for use in all GE dishwashers.• To remove suds from the tub, open the dishwasher and letsuds evaporate. Add 1 gallon of cold water to the tub. Closeand latch the dishwasher. Pump out water by slowly turningthe dial until a drain period is reached. Repeat if necessary.Rinse agent was spilled • Always wipe up rinse agent spills immediately.Stained dishwasher parts Detergent with • Some detergents contain colorant (pigment or dyes) thatcolorant was used will discolor the tub interior with extended use. Check thedetergent cup for signs of any discoloration. If cup isdiscolored, change to detergent without any colorant.Cascade® and Electrasol® Dishwashing Detergents have beenapproved for use in all GE dishwashers.Some tomato-based • Use of the RINSE ONLY cycle after adding the dish to thefoods can stain load can decrease the level of staining.Dishes and flatware Low inlet water temperature • Make sure inlet water temperature is correct (see page 7).not clean Water pressure is temporarily low • Turn on a faucet. Is water coming out more slowly than usual?If so, wait until pressure is normal before using your dishwasher.Air gap is clogged • Clean the air gap.Improper rack loading • Make sure large dishware does not block the detergentdispenser or the wash arms.Troubleshooting TipsSave time and money! Review the charts on the following pages,or visit ge.com. You may not need to call for service.