23Before you call for service… GEAppliances.comTroubleshooting TipsSave time and money! Review the charts on the followingpages first and you may not need to call for service.Problem Possible Causes What To DoFreezer door pops open This is normal if, after • This indicates that there is a good seal on the freezerwhen refrigerator door popping open, the freezer door. If the freezer door does not automatically close afteris closed door closed on its own. popping open, the rollers need adjusting. See Rollers andLeveling Legs.Door does not close Leveling legs need adjusting. • See Rollers and Leveling Legs.by itselfRefrigerator does Refrigerator in defrost cycle. • Wait about 40 minutes for defrost cycle to end.not operate Refrigerator control in • Move the refrigerator and freezer control to a1 (off) position. temperature setting.Refrigerator is unplugged. • Push the plug completely into the outlet.The fuse is blown/circuit • Replace fuse or reset the breaker.breaker is tripped.Vibration or rattling Refrigerator is not resting • Adjust leveling legs (See Rollers and Leveling Legs).(slight vibration is normal) on all four rollers.Motor operates for Normal when refrigerator • Wait 24 hours for the refrigerator to completelylong periods or cycles is first plugged in. cool down.on and off frequently Often occurs when large • This is normal.(Modern refrigerators amounts of food arewith more storage placed in refrigerator.space and a largerDoor left open. • Check to see if package is holding door open.freezer require moreHot weather or frequent • This is normal.operating time. Theydoor openings.start and stop oftenTemperature controls set • See About the controls.to maintain evenat the coldest setting.temperatures.)Refrigerator or freezer Temperature control not set • See About the controls.compartment too warm cold enough.Warm weather or frequent • Set the temperature control one step colder.door openings. See About the controls.Door left open. • Check to see if package is holding door open.Freezer door popped open. • See the problem Freezer door pops open whenrefrigerator door is closed.Frost or ice crystals Door left open. • Check to see if package is holding door open.on frozen food Too frequent or too long(frost within package door openings.is normal)Food blocking freezer air vents. • Move items away from the back wall of the freezer.Frequent “buzzing” Icemaker feeler arm is in the • Set the feeler arm to the STOP (up) position. Keeping itsound ON (down) position, but the in the ON (down) position will damage the water valve.water supply to the refrigeratorhas not been connected.Small or hollow cubes Water filter clogged. • Replace filter cartridge with new cartridge or with plug.