GE JGP320 Use And Care Manual

Also see for JGP319: Owner's manual and installation instructions Owner's manual and installation instructions Owner's manual

Contents

2HELP US HELP YOU…Before using your cooktop, read thisguide carefully.It is intended to help you operate and maintain yournew cooktop properly.Keep it handy for answers to your questions.If you don’t understand something or need more help, call:GE Answer Center®800.626.200024 hours a day, 7 days a weekHow to Remove Packaging Tape.To assure no damage is done to the finish of theproduct, the safest way to remove the adhesive leftfrom packaging tape on new appliances is an applicationof a household liquid dishwashing detergent, mineraloil or cooking oil. Apply with a soft cloth and allowto soak. Wipe dry and then apply an appliance polishto thoroughly clean and protect the surface.NOTE: The plastic tape must be removed from thechrome trim on cooktop parts. It cannot be removed ifit is baked on.Write down the model and serial numbers.You’ll find them on a label located in the burner boxunder the cooktop.These numbers are also on the Consumer ProductOwnership Registration Card that came with yourcooktop. Before sending in this card, please writethese numbers here:Model Number Serial NumberUse these numbers in any correspondence or servicecalls concerning your cooktop.If you received a damaged cooktop…Immediately contact the dealer (or builder) that soldyou the cooktop.Save time and money.Before you request service…Check the Problem Solver in the back of this guide. Itlists causes of minor operating problems that you cancorrect yourself.IF YOU NEED SERVICETo obtain service, see the Consumer Services page inthe back of this guide.We’re proud of our service and want you to bepleased. If for some reason you are not happy withthe service you receive, here are three steps to followfor further help.FIRST, contact the people who serviced yourappliance. Explain why you are not pleased.In most cases, this will solve the problem.NEXT, if you are still not pleased, write all thedetails—including your phone number—to:Manager, Consumer RelationsGE AppliancesAppliance ParkLouisville, KY 40225FINALLY, if your problem is still not resolved, write:Major Appliance Consumer Action Panel20 North Wacker DriveChicago, IL 60606—Do not store or use gasoline or otherflammable vapors and liquids in the vicinityof this or any other appliance.—WHAT TO DO IF YOU SMELL GAS• Do not try to light any appliance.• Do not touch any electrical switch; do notuse any phone in your building.• Immediately call your gas supplier from aneighbor’s phone. Follow the gas supplier’sinstructions.• If you cannot reach your gas supplier, callthe fire department.—Installation and service must be performedby a qualified installer, service agency orthe gas supplier.WARNING: If the information in this guide is not followed exactly, a fire or explosion may resultcausing property damage, personal injury or death.